Publicação
MCDA applied to performance appraisal of short-haul truck drivers: a case study in a portuguese trucking company
| dc.contributor.author | Morte, Raquel | |
| dc.contributor.author | Pereira, Maria Teresa Ribeiro | |
| dc.contributor.author | Fontes, Dalila B. M. M. | |
| dc.date.accessioned | 2015-04-20T10:55:15Z | |
| dc.date.available | 2015-04-20T10:55:15Z | |
| dc.date.issued | 2015 | |
| dc.description.abstract | Performance appraisal increasingly assumes a more important role in any organizational environment. In the trucking industry, drivers are the company's image and for this reason it is important to develop and increase their performance and commitment to the company's goals. This paper aims to create a performance appraisal model for trucking drivers, based on a multi-criteria decision aid methodology. The PROMETHEE and MMASSI methodologies were adapted using the criteria used for performance appraisal by the trucking company studied. The appraisal involved all the truck drivers, their supervisors and the company's Managing Director. The final output is a ranking of the drivers, based on their performance, for each one of the scenarios used. The results are to be used as a decision-making tool to allocate drivers to the domestic haul service. | por |
| dc.description.sponsorship | This research has been partially supported by the Northern Portugal Regional Operational Program (ON.2 The New North), under the National Strategic Reference Framework (NSRF), through the European Regional Development Fund (ERDF) .The authors are thankful to the company involved for providing the research scenario and the necessary conditions to carry out this case study. | |
| dc.identifier.issn | 1800 - 6450 | |
| dc.identifier.other | e-ISSN 1800 - 7473 | |
| dc.identifier.uri | http://hdl.handle.net/10400.22/5808 | |
| dc.language.iso | eng | por |
| dc.publisher | University of Kragujevac. Faculty of Engineering. Center for Quality | por |
| dc.relation.ispartofseries | 1; | |
| dc.subject | Multi-criteria decision analysis | por |
| dc.subject | Performance appraisal | por |
| dc.subject | Long/short haul trucking | por |
| dc.subject | Decision support systems | por |
| dc.title | MCDA applied to performance appraisal of short-haul truck drivers: a case study in a portuguese trucking company | por |
| dc.type | journal article | |
| dspace.entity.type | Publication | |
| oaire.citation.endPage | 76 | por |
| oaire.citation.startPage | 65 | por |
| oaire.citation.title | International Journal for Quality Research | por |
| oaire.citation.volume | 9 | por |
| person.familyName | Ribeiro Pereira | |
| person.givenName | Maria Teresa | |
| person.identifier | U-2265-2018 | |
| person.identifier.ciencia-id | 7A16-77DE-410A | |
| person.identifier.orcid | 0000-0003-4556-9578 | |
| person.identifier.scopus-author-id | 56624034400 | |
| rcaap.rights | openAccess | por |
| rcaap.type | article | por |
| relation.isAuthorOfPublication | 3f7f1146-378f-4f1d-80ba-d499f3bd114b | |
| relation.isAuthorOfPublication.latestForDiscovery | 3f7f1146-378f-4f1d-80ba-d499f3bd114b |