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Great expectations: the graduate view of skills in hospitality

dc.contributor.authorSilva, Susana
dc.contributor.authorSilva, Cândida
dc.contributor.authorSoares, Gisela
dc.date.accessioned2020-09-29T15:53:10Z
dc.date.available2020-09-29T15:53:10Z
dc.date.issued2020
dc.description.abstractSkills are understood as key issues in the labour market and conceptualised as individual attributes needed to perform competent work. The distinction between hard and soft skills is one of the most used theoretical conceptualization – hard skills being understood as technical skills, required of professionals, and soft skills being seen as personal traits which are not specifically related to the function. One hundred years after the publication of Mann’s A Study of Engineering Education (1918), and as employers expect a new level of readiness from new hires, the focus is on bridging the soft skills gap. However, most of the literature delves into mismatched expectations of both industry and educators, and little documentation can be found regarding the skills that future employees believe their employers will require.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.doi10.4018/978-1-7998-4318-4.ch005pt_PT
dc.identifier.urihttp://hdl.handle.net/10400.22/16296
dc.language.isoengpt_PT
dc.publisherIGI Globalpt_PT
dc.titleGreat expectations: the graduate view of skills in hospitalitypt_PT
dc.typebook part
dspace.entity.typePublication
oaire.citation.endPage109pt_PT
oaire.citation.startPage92pt_PT
oaire.citation.titleHandbook of research on human capital and people management in the tourism industrypt_PT
person.familyNamesilva
person.familyNameSilva
person.familyNameSoares
person.givenNamesusana
person.givenNameCândida
person.givenNameGisela
person.identifier.ciencia-idA71E-FBE0-F333
person.identifier.ciencia-id9A15-C950-D653
person.identifier.orcid0000-0003-4760-7662
person.identifier.orcid0000-0002-7342-1282
person.identifier.orcid0000-0001-5599-1604
person.identifier.ridE-8423-2017
person.identifier.ridH-9382-2013
person.identifier.scopus-author-id57203104518
person.identifier.scopus-author-id11140480500
rcaap.rightsclosedAccesspt_PT
rcaap.typebookPartpt_PT
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relation.isAuthorOfPublicationc50a9498-d6d6-462b-8e13-7f7cf14d354f
relation.isAuthorOfPublication.latestForDiscovery19ab22db-78fa-4948-b820-434b46de1d9b

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