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Advisor(s)
Abstract(s)
Many multiple criteria decision analysis (MCDA) methods have been proposed
over the last decades. Some of the most known methods share some similarities in the
way they are used and configured. However, we live in a time of change and nowadays
the decision-making process (especially when done in group) is even more demanding and
dynamic. In thiswork,we propose aMCDAmethod that includes cognitive aspects (cognitive
analytic process, CAP). By taking advantage of aspects such as expertise level, credibility
and behaviour style of the decision-makers, we propose a method that relates these aspects
with problem configurations (alternatives and criteria preferences) done by each decisionmaker.
In this work, we evaluated the CAP in terms of configuration costs and the capability
to enhance the quality of the decision. We have used the satisfaction level as a metric to
compare our method with other known MCDA methods in literature (utility function, AHP
and TOPSIS).Our method proved to be capable to achieve higher satisfaction levels compared
to other MCDA methods, especially when the decision suggested by CAP is different from
the one proposed by those methods.
Description
Keywords
Multiple criteria decision analysis Cognitive decision-making Group decision-making Behavioural decision theory AHP TOPSIS
Citation
Publisher
Springer Verlag