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Authors
Advisor(s)
Abstract(s)
The excellence in Quality is possible… but only if theirs supports are excellences also. A Portuguese legal definition of Quality (in Decreto-Lei 142/2007) is: «Quality is the set of attributes and characteristics of an entity or product that determine their suitability to meet reach needs and expectations of society». It is important to note that what we want, it is no more to please the client or the customer, but to please the entire society. But, if the society needs Quality, an important item for the society satisfaction, so the society needs good supports of Quality. These supports are: Qualification; Standardization; and Metrology. We believe that Metrology is the special one support! Why we say that? Because the Metrology is the support of Quality with the complete structure and better international organization! In this paper we make to note the importance of the traceability concept and postulate that without good traceability it is not possible excellence in Metrology. And, without excellence in Metrology, there we will never have excellence in Quality. By this path – Quality, Qualification, Standardization and Metrology – we, the society, could expect the excellence!
Description
Keywords
Quality Metrology Qualification Standardization Traceability Pillars of the traceability
Citation
Sousa, C., Ávila, P. (2010) The excellence in metrology, in Putnik, G. & Ávila, P. (Eds.) Business Sustainability I, Guimarães: School of Engineering - University of Minho; Porto: School of Engineering – Polytechnic of Porto. ISBN 978-972-8692-48-3; ISBN 978-989-95907-1-7.
Publisher
School of Engineering - University of Minho and ISEP - School of Engineering - Polytechnic of Porto