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Publication
Relação entre inteligência emocional e engagement no trabalho
| Name: | Description: | Size: | Format: | |
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| 4.36 MB | Adobe PDF |
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Abstract(s)
Este estudo analisa a relação entre a Inteligência Emocional (IE) e o engagement no
trabalho, focando-se em variáveis sociodemográficas e no impacto da IE nas várias
dimensões do engagement, nomeadamente vigor, dedicação e absorção. O objetivo
principal é compreender de que forma a IE pode influenciar o engagement dos
trabalhadores nas suas funções profissionais. Metodologicamente, trata-se de uma
pesquisa quantitativa baseada num questionário enviado a 208 trabalhadores de uma
Câmara Municipal. A amostra é constituida por 189 trabalhadores e incluiu categorias
profissionais como Dirigentes, Técnicos Superiores, Assistentes Técnicos e Assistentes
Operacionais, com idades compreendidas entre os 23 e 65 anos, sendo 54% dos inquiridos
do sexo feminino. O questionário utilizou escalas de medição validadas, como a escala
UWES-17 para medir o engagement e a Escala de Avaliação das Emoções (EAES) para
a Inteligência Emocional. Os resultados evidenciam que a IE tem uma relação positiva
com o engagement, especialmente nas dimensões de vigor e dedicação. Em termos de
capacidade preditiva, os resultados indicam que a Inteligência Emocional explica 27% da
variância do engagement. As variáveis sociodemográficas, como género e idade,
revelaram um impacto limitado sobre o engagement e a IE. Na generalidade, este estudo
aponta para a pertinência do desenvolvimento das competências emocionais nos
trabalhadores como um fator chave para aumentar o seu engagement. Em suma,
desenvolver a IE no contexto laboral poderá trazer benefícios tanto para o trabalhador
como para a organização.
This study analyzes the relationship between Emotional Intelligence (EI) and work engagement, focusing on sociodemographic variables and the impact of EI on the various dimensions of engagement, namely vigor, dedication, and absorption. The primary objective is to understand how EI may influence employees' engagement in their professional roles. Methodologically, this is a quantitative study based on a questionnaire distributed to 208 employees at a Municipal Council. The sample consists of 189 employees and includes professional categories such as Managers, Senior Technicians, Technical Assistants, and Operational Assistants, with ages ranging from 23 to 65 years, of whom 54% are female. The questionnaire employed validated measurement scales, such as the UWES-17 scale for measuring engagement and the Emotional Assessment Scale (EAES) for Emotional Intelligence. The results demonstrate that EI has a positive relationship with engagement, particularly in the dimensions of vigor and dedication. In terms of predictive capacity, the findings indicate that Emotional Intelligence accounts for 27% of the variance in engagement. Sociodemographic variables, such as gender and age, showed a limited impact on both engagement and EI. Overall, this study highlights the relevance of developing emotional competencies among employees as a key factor for enhancing their engagement. In summary, fostering EI in the workplace may yield benefits for both employees and the organization.
This study analyzes the relationship between Emotional Intelligence (EI) and work engagement, focusing on sociodemographic variables and the impact of EI on the various dimensions of engagement, namely vigor, dedication, and absorption. The primary objective is to understand how EI may influence employees' engagement in their professional roles. Methodologically, this is a quantitative study based on a questionnaire distributed to 208 employees at a Municipal Council. The sample consists of 189 employees and includes professional categories such as Managers, Senior Technicians, Technical Assistants, and Operational Assistants, with ages ranging from 23 to 65 years, of whom 54% are female. The questionnaire employed validated measurement scales, such as the UWES-17 scale for measuring engagement and the Emotional Assessment Scale (EAES) for Emotional Intelligence. The results demonstrate that EI has a positive relationship with engagement, particularly in the dimensions of vigor and dedication. In terms of predictive capacity, the findings indicate that Emotional Intelligence accounts for 27% of the variance in engagement. Sociodemographic variables, such as gender and age, showed a limited impact on both engagement and EI. Overall, this study highlights the relevance of developing emotional competencies among employees as a key factor for enhancing their engagement. In summary, fostering EI in the workplace may yield benefits for both employees and the organization.
Description
Keywords
Inteligência emocional Engagement Trabalho Emotional intelligence Work engagement Work