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Abstract(s)
A qualidade nos cuidados de saúde e a monitorização contínua de parâmetros críticos são essenciais para garantir a segurança dos pacientes e a eficácia operacional em ambientes hospitalares. No Centro Hospitalar Universitário de Santo António (CHUdSA), a plataforma ViGIE foi implementada para monitorizar em tempo real parâmetros como a temperatura e a humidade relativa, fundamentais para a preservação de produtos sensíveis e para a redução de riscos associados a falhas nos serviços. No entanto, identificou-se a necessidade de otimizar a plataforma devido à falta de formação dos profissionais, falhas de comunicação, sensores inativos e parâmetros mal configurados. O presente trabalho teve como objetivo reconfigurar
os alarmes e sensores, melhorar a eficiência da plataforma e capacitar os profissionais de saúde através de formações específicas, garantindo uma utilização eficaz da solução. Além disso, procedeu-se à integração de novas valências na plataforma, pertencentes à Unidade Local de Saúde de Santo António (ULSSA), garantindo a sua expansão e aplicação abrangente. Foi realizada uma análise detalhada de parâmetros operacionais, como a percentagem de sensores inativos, falhas de comunicação e alarmes não validados, tendo sido seguidas normas em saúde para garantir a correta configuração dos sistemas de monitorização. Através desta análise verificou-se uma melhoria nos processos operacionais, com maior eficiência na gestão da plataforma e na monitorização dos novos pólos associados. Os resultados desta otimização comprovam os benefícios da ViGIE, que agora oferece uma monitorização mais precisa, abrangente e adaptada às necessidades atuais do CHUdSA.
Quality in healthcare and the continuous monitoring of critical parameters are essential to ensure patient safety and operational effectiveness in hospital environments. At the Centro Hospitalar Universitário de Santo António (CHUdSA), the ViGIE platform was implemented to monitor parameters such as temperature and relative humidity in real time, which are fundamental for the preservation of sensitive products and for reducing risks associated with service failures. However, the need to optimise the platform was identified due to a lack of training for professionals, communication failures, inactive sensors, and poorly configured parameters. This report aimed to reconfigure the alarms and sensors, improve the platform's efficiency, and empower healthcare professionals through specific training, ensuring effective use of the solution. Additionally, new units belonging to the Unidade Local de Saúde de Santo António (ULSSA) were integrated into the platform, ensuring its expansion and comprehensive application. A detailed analysis of operational parameters was conducted, including the percentage of inactive sensors, communication failures, and unvalidated alarms, following health standards to ensure the proper configuration of monitoring systems. Through this analysis, improvements in operational processes were verified, with greater efficiency in managing the platform and monitoring the new associated hubs. The results of this optimisation demonstrate the benefits of ViGIE, which now offers more accurate, comprehensive monitoring adjusted to the current needs of CHUdSA.
Quality in healthcare and the continuous monitoring of critical parameters are essential to ensure patient safety and operational effectiveness in hospital environments. At the Centro Hospitalar Universitário de Santo António (CHUdSA), the ViGIE platform was implemented to monitor parameters such as temperature and relative humidity in real time, which are fundamental for the preservation of sensitive products and for reducing risks associated with service failures. However, the need to optimise the platform was identified due to a lack of training for professionals, communication failures, inactive sensors, and poorly configured parameters. This report aimed to reconfigure the alarms and sensors, improve the platform's efficiency, and empower healthcare professionals through specific training, ensuring effective use of the solution. Additionally, new units belonging to the Unidade Local de Saúde de Santo António (ULSSA) were integrated into the platform, ensuring its expansion and comprehensive application. A detailed analysis of operational parameters was conducted, including the percentage of inactive sensors, communication failures, and unvalidated alarms, following health standards to ensure the proper configuration of monitoring systems. Through this analysis, improvements in operational processes were verified, with greater efficiency in managing the platform and monitoring the new associated hubs. The results of this optimisation demonstrate the benefits of ViGIE, which now offers more accurate, comprehensive monitoring adjusted to the current needs of CHUdSA.
Description
Keywords
Platform Monitoring Alarm management Optimisation Standards Sensors Plataforma Monitorização Gestão de alarmes Otimização Normas Sensores