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Abstract(s)
Com a rápida evolução da tecnologia digital, o Comércio Eletrónico registou um crescimento substancial, impulsionado também pela pandemia da Covid-19, que obrigou uma mudança no paradigma das compras on-line. Este crescimento traz novos desafios para o e-Commerce, como falta de segurança nos dados do utilizador, confiança e legislação. Neste sentido, a aplicação de novos sistemas tecnológicos, nomeadamente a Blockchain, nos negócios online constituem uma abordagem transparente para a evolução do e-Commerce. Sendo a tecnologia Blockchain baseada num tipo de base de dados distribuída e pública, de registos transparentes e imutáveis, poderá constituir a resposta à eliminação destes problemas que o negócio eletrónico enfrenta.
Esta investigação tem como principal objetivo avaliar o impacto da tecnologia da Blockchain no Comércio Eletrónico, compreendendo como a tecnologia pode influenciar o negócio eletrónico, através do método de revisão sistemática de literatura.
De forma a garantir o rigor metodológico, a presente revisão sistemática da literatura segue as diretrizes PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analyses), estando incluídos neste estudo um total de 20 documentos.
Os resultados sugerem que os impactos da Blockchain no comércio eletrónico passam por dois niveis, o impacto nos problemas de segurança, processamento e transparência dos dados e diminuir as fraudes e corrupção, e por fim, o seu impacto na gestão da cadeia de fornecimento, reduzindo custos e aumentando a eficiência da mesma.
With the fast evolution of digital technology, e-Commerce has seen substantial growth, driven also by the Covid-19 pandemic, which has forced a paradigm shift in online shopping. This growth brings new challenges for e-Commerce, such as lack of data security, trust and legislation. In this sense, the application of new technological sistems, namely Blockchain, in online business, constitute a transparent approach to the evolution of e-Commerce. Since Blockchain technology is based on a type of distributed and public database of transparent and immutable records, it may be the answer to eliminating these problems that e-business faces. This dissertation aims to evaluate the impact of Blockchain technology on e-Commerce, understanding how the technology behind cryptocurrencies can influence e-business, through the systematic literature review method. In order to ensure methodological rigor, this systematic literature review follows PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analyses) guidelines, with a total of 20 papers are included in this study. The results suggest that the impacts of Blockchain on e-Commerce go through two levels, the impact on security issues, data processing and transparency and decreasing fraud and corruption, and finally, its impact on supply chain management, reducing costs and increasing supply chain efficiency.
With the fast evolution of digital technology, e-Commerce has seen substantial growth, driven also by the Covid-19 pandemic, which has forced a paradigm shift in online shopping. This growth brings new challenges for e-Commerce, such as lack of data security, trust and legislation. In this sense, the application of new technological sistems, namely Blockchain, in online business, constitute a transparent approach to the evolution of e-Commerce. Since Blockchain technology is based on a type of distributed and public database of transparent and immutable records, it may be the answer to eliminating these problems that e-business faces. This dissertation aims to evaluate the impact of Blockchain technology on e-Commerce, understanding how the technology behind cryptocurrencies can influence e-business, through the systematic literature review method. In order to ensure methodological rigor, this systematic literature review follows PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analyses) guidelines, with a total of 20 papers are included in this study. The results suggest that the impacts of Blockchain on e-Commerce go through two levels, the impact on security issues, data processing and transparency and decreasing fraud and corruption, and finally, its impact on supply chain management, reducing costs and increasing supply chain efficiency.
Description
Keywords
Blockchain Comércio Eletrónico Tecnologia Smart Contracts Transformação Digital