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Advisor(s)
Abstract(s)
Este trabajo analiza la logística hospitalaria en el área de la Farmacia del Centro Médico de la Universidad Nacional del Centro del Perú (FCM-UNCP) en el año de 2018. Tal enfoque hecho necesario porque los centros médicos en las universidades experimentan enormes presiones para reducir costes, y al mismo tiempo, mejorar la atención estudiantil. Los problemas que la logística hospitalaria pretende resolver en los centros médicos universitarios son similares a los que hay que resolver en el ámbito hospitalario en general, y siempre son analizados bajo el enfoque de la optimización de recursos y mejora del nivel de servicio ofrecido a los pacientes. El propósito de este trabajo es determinar la logística hospitalaria en el área de la FCM-UNCP, para percibir en qué medida la logística es suficiente para optimizar los recursos y mejorar el nivel de servicios ofrecidos a los pacientes. Su ejecución abrirá el camino para la creación de ventajas competitivas y la mejora continua. Esta tarea se logrará a través de una investigación Hipotético – Deductivo, utilizando un cuestionario donde la información se recopilará utilizando la escala Likert. Este cuestionario se aplicará a una muestra de 10 trabajadores de la FCM-UNCP. Para mejorar la información solicitada, el cuestionario se validará previamente para verificar su validez y confiabilidad. La investigación demostró que la logística hospitalaria en el área de la FCM-UNCP en el año de 2018 se realiza regularmente, con media aritmética de 3.33 en la escala graduada de Likert con valores de 0 a 5
This work analyzes hospital logistics in the Pharmacy area of the Medical Center of the National University of the Center of Peru (FCM-UNCP) in 2018. Such an approach made necessary because medical centers in universities experience enormous pressures to reduce costs, and at the same time, improve student attention. The problems that hospital logistics intends to solve in university medical centers are similar to those that must be solved in the hospital field in general and are always analyzed under the approach of resource optimization and improvement of the level of service offered to patients. The purpose of this work is to determine hospital logistics in the area of the FCM-UNCP, to perceive to what extent logistics is enough to optimize resources and improve the level of services offered to patients. Its execution will open the way for the creation of competitive advantages and continuous improvement. This task will be achieved through a Hypothetical - Deductive investigation, using a questionnaire where the information will be collected using the Likert scale. This questionnaire will be applied to a sample of 10 workers of the FCM-UNCP. To improve the requested information, the questionnaire will be validated previously to verify its validity and reliability. The research showed that hospital logistics in the area of the FCM-UNCP in the year 2018 is carried out regularly, with an arithmetic average of 3.33 on the Likert graduated scale with values from 0 to 5.
This work analyzes hospital logistics in the Pharmacy area of the Medical Center of the National University of the Center of Peru (FCM-UNCP) in 2018. Such an approach made necessary because medical centers in universities experience enormous pressures to reduce costs, and at the same time, improve student attention. The problems that hospital logistics intends to solve in university medical centers are similar to those that must be solved in the hospital field in general and are always analyzed under the approach of resource optimization and improvement of the level of service offered to patients. The purpose of this work is to determine hospital logistics in the area of the FCM-UNCP, to perceive to what extent logistics is enough to optimize resources and improve the level of services offered to patients. Its execution will open the way for the creation of competitive advantages and continuous improvement. This task will be achieved through a Hypothetical - Deductive investigation, using a questionnaire where the information will be collected using the Likert scale. This questionnaire will be applied to a sample of 10 workers of the FCM-UNCP. To improve the requested information, the questionnaire will be validated previously to verify its validity and reliability. The research showed that hospital logistics in the area of the FCM-UNCP in the year 2018 is carried out regularly, with an arithmetic average of 3.33 on the Likert graduated scale with values from 0 to 5.
Description
Keywords
Logística hospitalaria Aprovisionamento Producción y distribución Universidad Nacional del Centro del Perú
Citation
Cachuán, Lobatón Cachuán, Oliveira, Dalbert Marques. (2019). Logística Hospitalaria en el área de la Farmacia del Centro Médico de la Universidad Nacional del Centro del Peru - 2018. V Simpósio Mineiro de Gestão, Educação, Comunicação e Tecnologia da Informação. (November 25th and 26th). UNIS, Varginha, Minhas Gerais.