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| DM_PatriciaAlves_MGP_2023 | 575.99 KB | Adobe PDF |
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Abstract(s)
Esta dissertação acadêmica, resultado do mestrado em Gestão de Projetos, intitulada "A Influência da Cultura Organizacional na Gestão de Stakeholders em Empresas de Sistemas de Informação”, explicita a investigação sobre a relação entre a cultura organizacional e a gestão de stakeholders em empresas desse setor. A pesquisa utilizou um questionário que permitiu a recolha de dados provenientes de 52 respostas, de pessoas com experiência profissional em projetos de empresas de sistemas de informação.
Os resultados da pesquisa revelam que a cultura organizacional desempenha um papel significativo na gestão de stakeholders. A análise dos dados demonstra que a perceção da cultura organizacional varia entre colaborativa e inovadora, mas também hierárquica. Isso reflete a complexidade da cultura organizacional, influenciada por fatores como liderança, valores e práticas da organização.
A análise dos dados também destaca a importância de fatores específicos na cultura organizacional, como transparência, comunicação eficaz, inovação e desenvolvimento de funcionários. A cultura organizacional afeta diretamente a satisfação dos stakeholders, incluindo funcionários, clientes, investidores e parceiros de negócios. Uma cultura que valoriza o reconhecimento e a recompensa impacta positivamente a perceção dos stakeholders sobre a organização.
Os resultados indicam que uma cultura organizacional forte pode levar a uma maior satisfação dos stakeholders e ao sucesso em projetos. Além disso, a maioria dos respondentes acredita que uma cultura organizacional fraca pode influenciar negativamente o sucesso dos projetos da organização.
Em resumo, esta dissertação destaca a importância da cultura organizacional na gestão de stakeholders em empresas de sistemas de informação. Ela fornece insights valiosos para líderes e gestores sobre como desenvolver e promover uma cultura organizacional que promova relacionamentos saudáveis e bem-sucedidos com os stakeholders, contribuindo para o sucesso dos projetos e para o desempenho geral da organização.
This master's dissertation in Project Management, entitled "The influence of organizational culture on stakeholder management in information systems companies", examined the association between organizational culture and stakeholder management in this industry. Data was collected from 52 respondents with professional experience in information systems projects through a questionnaire survey. The survey results indicate that organizational culture is a vital aspect of stakeholder management. The data analysis demonstrates that perceptions of organizational culture range from collaborative and innovative to hierarchical, indicating the complexity of the subject. This complexity is influenced by factors such as leadership, values, and the practices of the organization. The data analysis reveals the significance of certain factors in organizational culture, such as transparency, effective communication, innovation, and employee development. The satisfaction of stakeholders, comprising employees, customers, investors, and business partners, is directly influenced by organizational culture. Moreover, a culture that prizes recognition and reward has a positive impact on stakeholder perception. The findings suggest that a robust organizational culture can enhance stakeholder satisfaction and promote project success. Furthermore, a significant number of participants pronounced that a frail organizational culture may impede the success of the organization's projects. To summarize, this dissertation highlights the significance of organizational culture in managing stakeholders in information systems organizations. It provides valuable guidance for leaders and managers regarding developing and promoting an organizational culture that cultivates healthy and productive relationships with stakeholders. Such an approach contributes significantly to project success and overall organizational performance.
This master's dissertation in Project Management, entitled "The influence of organizational culture on stakeholder management in information systems companies", examined the association between organizational culture and stakeholder management in this industry. Data was collected from 52 respondents with professional experience in information systems projects through a questionnaire survey. The survey results indicate that organizational culture is a vital aspect of stakeholder management. The data analysis demonstrates that perceptions of organizational culture range from collaborative and innovative to hierarchical, indicating the complexity of the subject. This complexity is influenced by factors such as leadership, values, and the practices of the organization. The data analysis reveals the significance of certain factors in organizational culture, such as transparency, effective communication, innovation, and employee development. The satisfaction of stakeholders, comprising employees, customers, investors, and business partners, is directly influenced by organizational culture. Moreover, a culture that prizes recognition and reward has a positive impact on stakeholder perception. The findings suggest that a robust organizational culture can enhance stakeholder satisfaction and promote project success. Furthermore, a significant number of participants pronounced that a frail organizational culture may impede the success of the organization's projects. To summarize, this dissertation highlights the significance of organizational culture in managing stakeholders in information systems organizations. It provides valuable guidance for leaders and managers regarding developing and promoting an organizational culture that cultivates healthy and productive relationships with stakeholders. Such an approach contributes significantly to project success and overall organizational performance.
Description
Keywords
Liderança Cultura organizacional Gestão das partes interessadas Sistema de informação Valores