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The pharmacy of the future: pharmacy professionals’ perceptions and contributions regarding new services in community pharmacies

2023-09-18Journal article Open access
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dc.contributor.authorDores, Artemisa R.
dc.contributor.authorPeixoto, Miguel
dc.contributor.authorCarvalho, Irene P.
dc.contributor.authorJesus, Ângelo
dc.contributor.authorMoreira, Fernando
dc.contributor.authorMarques, António
dc.date.accessioned2023-10-03T15:59:01Z
dc.date.available2023-10-03T15:59:01Z
dc.date.issued2023-09-18
dc.description.abstractThe use of information and communication technologies (ICTs) has revolutionized the provision of health services, often referred to as eHealth, benefiting community pharmacies that can offer new services in innovative formats, namely through telepharmacy. This study aimed to explore the perceptions of pharmacy professionals (i.e., pharmacists and pharmacy technicians) on the provision of new services. The study consisted of administering an online questionnaire to pharmacy professionals nationwide. The questionnaire was developed by the research team, based on focus group methodology, from which an inductive analysis led to the categories that made up the dimensions of the survey. Participants were 95 pharmacy professionals with a mean age of 33.69 years old (SD = 10.75). Almost 79% were women. The results show overall receptivity to the development of new services in community pharmacies. Suggestions for the development of the new services, conditions necessary for their implementation, potential obstacles, and strategies to promote adherence to the new services, among others, are identified. The knowledge thus acquired will help community pharmacies to develop innovative solutions in counselling, pharmacotherapy monitoring, and pharmacovigilance, for example, of herb/dietary supplement–drug adverse reactions and interactions. Based on this information, new services can become more accessible, namely through the use of ICTs.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationDores, A. R., Peixoto, M., Carvalho, I. P., Jesus, Â., Moreira, F., & Marques, A. (2023). The Pharmacy of the Future: Pharmacy Professionals’ Perceptions and Contributions Regarding New Services in Community Pharmacies. Healthcare, 11(18), Artigo 18. https://doi.org/10.3390/healthcare11182580pt_PT
dc.identifier.doi10.3390/healthcare11182580pt_PT
dc.identifier.eissn2227-9032
dc.identifier.urihttp://hdl.handle.net/10400.22/23632
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherMDPIpt_PT
dc.relationProject ForPharmacy-Future pharmacy as a plug-and-play ecosystem (POCI-01-0247- FEDER-070053/LISBOA-01-0247-FEDER-070053), funded by the European Regional Development Fund (ERDF) under the Competitiveness and Internationalisation Operational Programme (POCI) and the Lisbon 2020 Operational Programme of Portugal 2020. This work was supported by Fundação para a Ciência e Tecnologia (FCT) through R&D Unit funding (UIDB/05210/2020) and under the project UIDB/05422/2020.pt_PT
dc.relation.publisherversionhttps://www.mdpi.com/2227-9032/11/18/2580pt_PT
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/pt_PT
dc.subjectCommunity pharmaciespt_PT
dc.subjectServicespt_PT
dc.subjectHealthcarept_PT
dc.subjectHerb/dietary supplement–drug interactionspt_PT
dc.titleThe pharmacy of the future: pharmacy professionals’ perceptions and contributions regarding new services in community pharmaciespt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage16pt_PT
oaire.citation.startPage1pt_PT
oaire.citation.titleHelthcarept_PT
oaire.citation.volume11(18)pt_PT
person.familyNameDores
person.familyNamede Faria Távora Moreira Peixoto
person.familyNameJesus
person.familyNameMoreira
person.familyNamePereira da Silva Marques
person.givenNameArtemisa
person.givenNameMiguel
person.givenNameÂngelo
person.givenNameFernando
person.givenNameAntónio José
person.identifier2947760
person.identifierU-7458-2017
person.identifier.ciencia-id6B12-301B-4A0F
person.identifier.ciencia-idCB15-0DC5-0AD5
person.identifier.ciencia-idA91F-3585-4F42
person.identifier.ciencia-id5F16-AB92-94D0
person.identifier.ciencia-id8811-40B4-D5FC
person.identifier.orcid0000-0003-4595-9816
person.identifier.orcid0000-0002-6361-1066
person.identifier.orcid0000-0003-3972-8253
person.identifier.orcid0000-0002-3452-1459
person.identifier.orcid0000-0002-8656-5023
person.identifier.ridA-4404-2012
person.identifier.scopus-author-id56153841300
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublication6579b160-3747-4ab2-a590-9f7d03215fa7
relation.isAuthorOfPublicatione9d4fc39-5a5e-427a-9402-cf343906dd2e
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