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Abstract(s)
Este trabalho teve por objeto de estudo a Direção de Manutenção do Hospital de Braga, a qual tem como missão administrar as áreas de manutenção de equipamentos e sistemas médicos. Este serviço apresenta um volume de quase 9 mil ordens de trabalho anuais para manutenção, de equipamentos e sistemas médicos, mobiliário geral e instrumental cirúrgico, destas ordens cerca de 7 mil são referentes a equipamentos e sistemas médicos. A estratégia, do Hospital de Braga, para garantir os processos de manutenção dos equipamentos e sistemas médicos, passou pela subcontratação de uma empresa externa, que para além de proceder a manutenções preventivas e corretivas dos equipamentos, coordena a gestão da manutenção dos equipamentos e sistemas médicos e cumprindo assim uma das funções da Direção de Manutenção. O trabalho que se apresenta, desenvolvido no âmbito do Mestrado em Engenharia de Computação e Instrumentação Médica do Instituto Superior de Engenharia do Porto do Politécnico do Porto, surge de uma necessidade identificada pela Direção de Manutenção do Hospital de Braga e debruça-se sobre o modelo de gestão de manutenção de equipamentos e sistemas médicos do Hospital de Braga com vista à apresentação de uma proposta alternativa ao modelo existente. O estudo apresentado recorre a metodologias de trabalho qualitativas e quantitativas, nomeadamente, observação, análise dos processos e fluxos e análise económico-financeira. Este trabalho, que apresenta um modelo de gestão de manutenção alternativo ao existente no Hospital de Braga, começa pela análise do modelo atual, define as condições e as características do modelo proposto - identificando os dados económico-financeiros, as oportunidades de melhoria e os riscos inerentes - e, por fim, procede a uma análise comparativa entre ambos. A exposição da nova proposta contém os dados considerados relevantes para uma tomada de decisão informada por parte da Direção de Manutenção do Hospital de Braga.
This study was aimed at the maintenance direction of the Hospital de Braga, whose mission is to administer the maintenance areas of medical equipment and systems. This service presents a volume of almost nine thousand annual work orders for maintenance, medical equipment and systems, general furniture and surgical instruments, of these orders about seven thousand are related to medical equipment and systems. The strategy of the Hospital de Braga, to ensure the processes of maintenance of equipment and medical systems, went through the subcontracting an external company that in addition to proceeding the preventive and corrective maintenance of the equipment’s, coordinates the management maintenance of medical equipment and systems and thus fulfilling one of the functions of the maintenance direction. The work presented, developed within the scope of the Master's Degree in Computer Engineering and Medical Instrumentation of the Instituto Superior de Engenharia do Porto do P. Porto, arises from a need identified by the Maintenance Department of the Braga's Hospital and focuses on the model maintenance management of equipment and medical systems of the Braga's Hospital with a view to presenting an alternative proposal to the existing model. The present study uses qualitative and quantitative work methodologies, namely observation, analysis of processes and flows and economic and financial analysis. This work, which presents an alternative maintenance management model to the existing one at the Braga's Hospital, begins with the analysis of the current model, defines the conditions and characteristics of the proposed model - identifying economic and financial data, improvement opportunities and risks - and, finally, a comparative analysis between both models. The presentation of the new proposal contains data considered relevant for informed decision-making by the Maintenance Department of the Braga's Hospital.
This study was aimed at the maintenance direction of the Hospital de Braga, whose mission is to administer the maintenance areas of medical equipment and systems. This service presents a volume of almost nine thousand annual work orders for maintenance, medical equipment and systems, general furniture and surgical instruments, of these orders about seven thousand are related to medical equipment and systems. The strategy of the Hospital de Braga, to ensure the processes of maintenance of equipment and medical systems, went through the subcontracting an external company that in addition to proceeding the preventive and corrective maintenance of the equipment’s, coordinates the management maintenance of medical equipment and systems and thus fulfilling one of the functions of the maintenance direction. The work presented, developed within the scope of the Master's Degree in Computer Engineering and Medical Instrumentation of the Instituto Superior de Engenharia do Porto do P. Porto, arises from a need identified by the Maintenance Department of the Braga's Hospital and focuses on the model maintenance management of equipment and medical systems of the Braga's Hospital with a view to presenting an alternative proposal to the existing model. The present study uses qualitative and quantitative work methodologies, namely observation, analysis of processes and flows and economic and financial analysis. This work, which presents an alternative maintenance management model to the existing one at the Braga's Hospital, begins with the analysis of the current model, defines the conditions and characteristics of the proposed model - identifying economic and financial data, improvement opportunities and risks - and, finally, a comparative analysis between both models. The presentation of the new proposal contains data considered relevant for informed decision-making by the Maintenance Department of the Braga's Hospital.
Description
Keywords
Manutenção Gestão Hospital de Braga Equipamentos e sistemas médicos Maintenance Management Hospital de Braga Medical equipment and systems