Loading...
Publication
Liderança e inteligência cultural em equipas multiculturais virtuais - efeitos sobre a coesão, comunicação e desempenho
| Name: | Description: | Size: | Format: | |
|---|---|---|---|---|
| 3.85 MB | Adobe PDF |
Authors
Advisor(s)
Abstract(s)
Numa era em que as organizações operam em ambientes cada vez mais diversos e
digitalmente distribuídos, a liderança de equipas multiculturais virtuais tornou-se uma
competência crítica. Esta dissertação analisa a influência da inteligência cultural
percebida nos líderes sobre a coesão, a comunicação e o desempenho em equipas
multiculturais virtuais. Adicionalmente, investiga-se se o modelo de trabalho (remoto
versus híbrido) e o setor de atividade influenciam essas perceções.
Foi conduzido um estudo quantitativo com 146 profissionais de diferentes nacionalidades
e setores, com experiência em equipas multiculturais. Os dados foram analisados através
do IBM SPSS Statistics, através de correlações de Pearson, regressões lineares, teste de
Mann–Whitney U, MANOVA e testes univariados complementares.
Os resultados demonstram que a inteligência cultural do líder se associa positivamente à
coesão da equipa, à comunicação eficaz e, de forma mais moderada, ao desempenho. Não
foram encontradas diferenças significativas entre equipas remotas e híbridas. No entanto,
o setor de atividade revelou uma relação estatisticamente relevante com a coesão, sendo
que o setor financeiro apresentou níveis mais elevados do que o setor de tecnologia.
A investigação reforça a importância da inteligência cultural na liderança de equipas
multiculturais, oferecendo contributos relevantes no âmbito organizacional e académico.
Os resultados evidenciam a necessidade de adoção de práticas de liderança mais eficazes,
capazes de promover coesão, comunicação e desempenho em ambientes multiculturais.
Adicionalmente, o estudo contribui para preencher lacunas na literatura ao integrar, de
forma articulada, variáveis individuais, como a inteligência cultural da liderança, e
variáves contextuais, como o modelo de trabalho e o setor de atividade, na explicação da
dinâmica de equipas multiculturais virtuais.
In an era where organizations operate in increasingly diverse and digitally distributed environments, leading virtual multicultural teams has become a critical competency. This dissertation analyzes the influence of perceived cultural intelligence in leaders on team cohesion, communication, and performance in virtual multicultural teams. Additionally, it investigates whether the work model (remote versus hybrid) and the industry sector influence these perceptions. A quantitative study was conducted with 146 professionals from different nationalities and sectors, all with experience in multicultural teams. Data were analyzed using IBM SPSS Statistics, through Pearson correlations, linear regressions, the Mann–Whitney U test, MANOVA, and complementary univariate tests. The results show that leaders' cultural intelligence is positively associated with team cohesion, effective communication, and, more moderately, performance. No significant differences were found between remote and hybrid teams. However, the industry sector showed a statistically relevant relationship with cohesion, with the financial sector presenting higher levels than the technology sector. The research reinforces the importance of cultural intelligence in leading multicultural teams, offering valuable contributions in both organizational and academic contexts. The findings highlight the need to adopt more effective leadership practices that foster cohesion, communication, and performance in multicultural environments. Additionally, the study contributes to filling gaps in the literature by articulating individual variables, such as leaders' cultural intelligence, and contextual variables, such as the work model and industry sector, in explaining the dynamics of virtual multicultural teams.
In an era where organizations operate in increasingly diverse and digitally distributed environments, leading virtual multicultural teams has become a critical competency. This dissertation analyzes the influence of perceived cultural intelligence in leaders on team cohesion, communication, and performance in virtual multicultural teams. Additionally, it investigates whether the work model (remote versus hybrid) and the industry sector influence these perceptions. A quantitative study was conducted with 146 professionals from different nationalities and sectors, all with experience in multicultural teams. Data were analyzed using IBM SPSS Statistics, through Pearson correlations, linear regressions, the Mann–Whitney U test, MANOVA, and complementary univariate tests. The results show that leaders' cultural intelligence is positively associated with team cohesion, effective communication, and, more moderately, performance. No significant differences were found between remote and hybrid teams. However, the industry sector showed a statistically relevant relationship with cohesion, with the financial sector presenting higher levels than the technology sector. The research reinforces the importance of cultural intelligence in leading multicultural teams, offering valuable contributions in both organizational and academic contexts. The findings highlight the need to adopt more effective leadership practices that foster cohesion, communication, and performance in multicultural environments. Additionally, the study contributes to filling gaps in the literature by articulating individual variables, such as leaders' cultural intelligence, and contextual variables, such as the work model and industry sector, in explaining the dynamics of virtual multicultural teams.
Description
Keywords
Liderança intercultural Inteligência cultural Equipas virtuais multiculturais MANOVA Intercultural leadership Cultural intelligence Virtual multicultural teams