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Authors
Advisor(s)
Abstract(s)
Health services
Performance management
Public sector organizations
There is a growing interest in research focusing on performance management practices in the public sector, but research is still limited with regards to public primary healthcare services (PHSs), which play an important role in national healthcare systems. These organisations are frequently criticised for alleged poor performance management practices and misuse of resources, though such claims are not always substantiated. The purpose of this study is to examine performance management practices in public PHSs.
Performance management
Public sector organizations
There is a growing interest in research focusing on performance management practices in the public sector, but research is still limited with regards to public primary healthcare services (PHSs), which play an important role in national healthcare systems. These organisations are frequently criticised for alleged poor performance management practices and misuse of resources, though such claims are not always substantiated. The purpose of this study is to examine performance management practices in public PHSs.
Description
Keywords
Pedagogical Context
Citation
Silva, Paulino; Ferreira, Aldónio. Performance management in primary healthcare services: evidence from a field study, Qualitative Research in Accounting & Management, 7, 4, 424-449, 2010.