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Advisor(s)
Abstract(s)
Atualmente é possível verificar um crescimento exponencial na utilização de assistentes virtuais na vida quotidiana. Num mundo cada vez mais movido pela tecnologia e pelo avanço da Inteligência Artificial, o Ser Humano tende a utilizar esta tecnologia de forma a tornar a sua vida mais comoda, e realizar certas ações mais facilmente. A par deste crescimento e desenvolvimento tecnológico, verifica-se também que vivemos numa sociedade preocupada com a inclusão do próximo, com aqueles que sofrem de alguma incapacidade, nomeadamente e especialmente a visual, pois é fulcral para a interação com o mundo digital, entre outros. Alavancando o anteriormente dito, existe uma crescente preocupação com a Acessibilidade no mundo digital, tentando garantir que todos os conteúdos, recursos e infraestruturas estão acessíveis independentemente da pessoa e da sua eventual incapacidade. Visando a área de negócio dos Jogos de Apostas Online, que movimenta cerca de 600 milhões de euros por ano em Portugal, é possível verificar que as melhores práticas de acessibilidade não estão a ser aplicadas, como demonstrado neste documento. Objetivando a resolução deste impedimento, a presente tese visa a criação de uma solução comtemplando os processos de analise, prototipagem, implementação e testes. O protótipo realizado foi testado por um grupo de utilizadores de forma a validar a viabilidade da solução. Após essa validação foram tiradas algumas conclusões que são apresentadas no último capítulo deste documento.
Currently, it is possible to verify an exponential growth in the use of virtual assistants in everyday life. In a world increasingly driven by technology and the advancement of Artificial Intelligence, the Human Being tends to use this technology in order to make his life more comfortable and perform certain actions more easily. Alongside this growth and technological development, we also see that we live in a society concerned with the inclusion of others, with those who suffer from some disability, namely and especially visual, because it is essential for interaction with the digital world, among others. Leveraging the above, there is a growing concern with Accessibility in the digital world, trying to ensure that all content, resources and infrastructures are accessible regardless of the person and their possible disability. Targeting the business area of Online Gambling, which moves about 600 million euros per year in Portugal, it is possible to verify that the best accessibility practices are not being applied, as demonstrated in this document. In order to solve this impediment, this thesis aims to create a solution contemplating the processes of analysis, prototyping, implementation and testing. The prototype was tested by a group of users in order to validate the solution's viability. After this validation, some conclusions were obtained, which are presented in the last chapter of this document.
Currently, it is possible to verify an exponential growth in the use of virtual assistants in everyday life. In a world increasingly driven by technology and the advancement of Artificial Intelligence, the Human Being tends to use this technology in order to make his life more comfortable and perform certain actions more easily. Alongside this growth and technological development, we also see that we live in a society concerned with the inclusion of others, with those who suffer from some disability, namely and especially visual, because it is essential for interaction with the digital world, among others. Leveraging the above, there is a growing concern with Accessibility in the digital world, trying to ensure that all content, resources and infrastructures are accessible regardless of the person and their possible disability. Targeting the business area of Online Gambling, which moves about 600 million euros per year in Portugal, it is possible to verify that the best accessibility practices are not being applied, as demonstrated in this document. In order to solve this impediment, this thesis aims to create a solution contemplating the processes of analysis, prototyping, implementation and testing. The prototype was tested by a group of users in order to validate the solution's viability. After this validation, some conclusions were obtained, which are presented in the last chapter of this document.
Description
Keywords
Assistente Virtual Alexa Jogos Online Virtual Assistant Online Gambling