| Name: | Description: | Size: | Format: | |
|---|---|---|---|---|
| 8.24 MB | Adobe PDF |
Authors
Advisor(s)
Abstract(s)
O panorama atual da indústria da cortiça atravessa um processo de reestruturação e, com ele, surgem novos desafios. Desta forma, a corticeira aposta na procura de novos produtos, no sentido de liderar a competitividade no mercado, alargar a sua gama de produtos e promover um melhor escoamento deste recurso natural limitado. Os progressos tecnológicos têm permitido o desenvolvimento de novos produtos e apontam para uma capacidade de inovação a vários níveis, dado o potencial já demonstrado pela cortiça em desenvolvimentos recentes. As necessidades dinâmicas do cliente alimentam a competitividade entre empresas, obrigando estas a praticarem preços mais baixos, terem uma qualidade mais elevada, assim como condições de entrega mais cómodas. Para garantir a otimização dos processos produtivos industriais, assegurando a qualidade do produto final, as empresas necessitam de procurar oportunidades de melhoria e agir em conformidade. Seguindo esta perspetiva, o presente caso de estudo está inserido nas operações da Unidade Industrial CRM, que produz aglomerados de Cortiça com Borracha. O objetivo deste trabalho traduz-se principalmente no levantamento e identificação das causas que provocam problemas a nível da qualidade do produto final, nomeadamente, contaminações e porosidades. A tomada de consciência das situações suscetíveis de intervenção, permitiram a criação de ações corretivas e oportunidades de melhoria ao nível da qualidade do produto, condições do trabalho e otimização da linha de produção. Neste sentido, através da utilização de um conjunto de métodos e ferramentas da qualidade, foram implementadas 63,6% das ações planeadas. Relativamente à minimização de defeitos no produto, a nível de contaminações e porosidades, os resultados ainda não são conclusivos, uma vez que o impacto das ações não é imediato. Através de um estudo baseado na programação linear, foi possível a otimização do processo de descarga dos produtos químicos da linha de produção. Concluiu-se que, reorganizando a disposição dos cacifos, reduzir-se-ia 66,66% do tempo gasto, em 2018, numa das operações da produção do artigo de classe A, com mais impacto para a organização. Com o desenvolvimento deste estágio, as condições de trabalho e a satisfação dos colaboradores da área melhorou significativamente, sendo que a implementação da metodologia 5S’s foi fundamental.
The current landscape of the cork industry is going through a restructuring process and, with it, came new challenges. In this way, cork industry is committed to finding new products in order to lead market competitiveness, broaden its product range and promote a better flow of this limited natural resource. Technological advances have allowed the development of new products and show a capacity for innovation at various levels, given the potential already shown by cork in recent developments. The dynamic customer needs feeds business competitiveness between companies, forcing companies to practice lower prices, higher quality and more comfortable delivery conditions. To ensure the optimization of industrial production processes while ensuring “end product” quality, companies need to look for improvement opportunities and act accordingly. Following this perspective, this study case is inserted in the operations of the CRM Industrial Unit, which produces rubberized cork agglomerates. The objective of this work is mainly to survey and identify the causes that induce problems in the quality of the “end product”, namely contaminations and porosities. Awareness of the situations susceptible to intervention, allowed the creation of corrective actions and opportunities for improvement in terms of product quality, working conditions and product line optimization. Thus, through the use of a set of quality methods and tools, 63.6% of the planned actions were implemented. Regarding the minimization of defects in the product, in terms of contaminations and porosities, the results are not yet conclusive since the impact of actions is not visible yet. Through a study based on linear programming, it was possible to optimize the discharge process of chemicals from the production line. It was concluded that reorganizing the locker arrangement, would reduce 66.66% of the time spent in 2018 in one of the operations to produce class A articles with the more impact to the organization. With the development of this internship, working conditions and employee satisfaction in the area improved significantly, and the implementation of the 5S’s methodology was fundamental.
The current landscape of the cork industry is going through a restructuring process and, with it, came new challenges. In this way, cork industry is committed to finding new products in order to lead market competitiveness, broaden its product range and promote a better flow of this limited natural resource. Technological advances have allowed the development of new products and show a capacity for innovation at various levels, given the potential already shown by cork in recent developments. The dynamic customer needs feeds business competitiveness between companies, forcing companies to practice lower prices, higher quality and more comfortable delivery conditions. To ensure the optimization of industrial production processes while ensuring “end product” quality, companies need to look for improvement opportunities and act accordingly. Following this perspective, this study case is inserted in the operations of the CRM Industrial Unit, which produces rubberized cork agglomerates. The objective of this work is mainly to survey and identify the causes that induce problems in the quality of the “end product”, namely contaminations and porosities. Awareness of the situations susceptible to intervention, allowed the creation of corrective actions and opportunities for improvement in terms of product quality, working conditions and product line optimization. Thus, through the use of a set of quality methods and tools, 63.6% of the planned actions were implemented. Regarding the minimization of defects in the product, in terms of contaminations and porosities, the results are not yet conclusive since the impact of actions is not visible yet. Through a study based on linear programming, it was possible to optimize the discharge process of chemicals from the production line. It was concluded that reorganizing the locker arrangement, would reduce 66.66% of the time spent in 2018 in one of the operations to produce class A articles with the more impact to the organization. With the development of this internship, working conditions and employee satisfaction in the area improved significantly, and the implementation of the 5S’s methodology was fundamental.
Description
Keywords
Qualidade Melhoria CRM Linha de Aglomeração Cortiça com borracha Quality Improvement Agglomeration Line Cork-Rubber