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Success Factors in the Application of Lean and Six-Sigma Methodologies to Healthcare: A Literature Review

2022Journal article Restricted access
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dc.contributor.authorQueijo, Ana Rita
dc.contributor.authorReis, Sara Seabra dos
dc.contributor.authorCoelho, Luis
dc.contributor.authorPinto Ferreira, Luís
dc.contributor.authorSilva, Francisco
dc.date.accessioned2023-02-27T09:48:03Z
dc.date.embargo2035
dc.date.issued2022
dc.description.abstractTo provide a safe and fair-value health service that ensures quality, hospitals must provide efficient processes, trained and committed personnel, appropriate technology and a strategic platform which integrates these aspects effectively. At present, a broad set of tools and methodologies are available, associated to the reconfiguration of processes for enhancing efficiency and enabling excellence and sustainability. Of these, the most noteworthy are Lean and Six-Sigma methodologies. A literature review was performed covering the implementation of these methodologies in health services over the last 5 years. The aim was to determine the current approach in this sector and propose guidelines aligned with the future challenges and the needs of healthcare managers. The influence of team management strategies in the final project outcomes has also been addressed representing a novelty.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.doi10.1007/978-3-031-14763-0_2pt_PT
dc.identifier.urihttp://hdl.handle.net/10400.22/22388
dc.language.isoengpt_PT
dc.publisherSpringerpt_PT
dc.relation.publisherversionhttps://link.springer.com/chapter/10.1007/978-3-031-14763-0_2pt_PT
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/pt_PT
dc.subjectLeanpt_PT
dc.subjectSix Sigmapt_PT
dc.subjectHealthcarept_PT
dc.subjectReviewpt_PT
dc.subjectImprovementpt_PT
dc.titleSuccess Factors in the Application of Lean and Six-Sigma Methodologies to Healthcare: A Literature Reviewpt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage23pt_PT
oaire.citation.startPage11pt_PT
oaire.citation.volume400pt_PT
person.familyNameSeabra dos Reis
person.familyNameCoelho
person.familyNamePinto Ferreira
person.familyNameSilva
person.givenNameSara
person.givenNameLuis
person.givenNameLuís
person.givenNameFrancisco
person.identifier721155
person.identifier1422904
person.identifier.ciencia-idF41A-6E80-8361
person.identifier.ciencia-id9B14-241F-3743
person.identifier.ciencia-id5415-323A-131B
person.identifier.ciencia-idB81C-4758-2D59
person.identifier.orcid0000-0002-3416-2257
person.identifier.orcid0000-0002-5673-7306
person.identifier.orcid0000-0003-4225-6525
person.identifier.orcid0000-0001-8570-4362
person.identifier.ridC-9695-2015
person.identifier.ridAEO-3561-2022
person.identifier.ridI-5708-2015
person.identifier.scopus-author-id55027243400
person.identifier.scopus-author-id57188755263
person.identifier.scopus-author-id56870827300
rcaap.rightsclosedAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublication27493a08-3eb7-4d61-be68-770bf5fa00e3
relation.isAuthorOfPublication5d1adee2-3e4c-4c07-a88e-0887653056dd
relation.isAuthorOfPublication94c4999f-64f8-4259-b1ab-0eac1679241e
relation.isAuthorOfPublicationd050c135-4d9d-4fb2-97d1-cac97be3f6b9
relation.isAuthorOfPublication.latestForDiscovery27493a08-3eb7-4d61-be68-770bf5fa00e3

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