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E-commerce website accessibility assessment Portugal case overview

2022Book part Restricted access
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dc.contributor.authorP. Afonso, Ana
dc.contributor.authorPinto, Agostinho Sousa
dc.contributor.authorBraga, Inês
dc.contributor.authorOliveira, Rui
dc.date.accessioned2023-10-27T07:48:36Z
dc.date.available2023-10-27T07:48:36Z
dc.date.issued2022
dc.description.abstractThe World Wide Web, boosted the development and exponential growth, worldwide, of numerous online businesses. Most of organizations in the developed countries are present, in some way, online. It is based on this assumption that digital accessibility plays a fundamental role in democratizing the use of online technologies for all citizens, including the most physically disabled: with motor or perceptive difficulties. A website could be considered accessible if it is also functionally usable, which means, easiness to interpret the content as well as navigating through the web pages, offering the customer a satisfying and inclusive experience. In this context, we propose to develop an accessibility assessment tool, ShoppingForAll, targeting users with a low degree of disability, in accordance with the Web Content Accessibility Guidelines (WCAG 2.1) for level A of compliance. This new tool will be applied to a restricted set of online stores, national or with an infrastructure in Portugal. The criteria used to select the websites under the study were native language and the position in the sales ranking. After analysing the results obtained, it was possible to establish a set of recommendations aimed at improving the accessibility of e-commerce websites. Our contribute aimed to promote and increase, albeit modestly, the accessibility on the Web. This tool can be used by experts in information technologies, by developers, and possibly e-commerce website managers.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.doihttps://doi.org/10.1007/978-981-16-9701-2pt_PT
dc.identifier.isbn978-981-16-9701-2
dc.identifier.urihttp://hdl.handle.net/10400.22/23790
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherSpringerpt_PT
dc.subjectWeb accessibility assessmentpt_PT
dc.subjectUsabilitypt_PT
dc.subjecte-commercept_PT
dc.subjectW3Cpt_PT
dc.subjectWAIpt_PT
dc.titleE-commerce website accessibility assessment Portugal case overviewpt_PT
dc.typebook part
dspace.entity.typePublication
oaire.citation.conferencePlaceSingaporept_PT
oaire.citation.endPage500pt_PT
oaire.citation.startPage491pt_PT
oaire.citation.titleAdvances in Tourism, Technology and Systems: Selected papers from ICOTTS 2021pt_PT
oaire.citation.volume2pt_PT
person.familyNameAfonso
person.familyNameSousa Pinto
person.familyNameBraga
person.givenNameAna Paula
person.givenNameAgostinho
person.givenNameInês
person.identifier.ciencia-idEB13-FEEC-79C7
person.identifier.ciencia-idE510-C11B-61BE
person.identifier.ciencia-id7C14-46ED-CD45
person.identifier.orcid0000-0001-8652-956X
person.identifier.orcid0000-0003-1454-030X
person.identifier.orcid0000-0001-5278-9363
person.identifier.ridF-7322-2013
person.identifier.ridA-5004-2016
person.identifier.scopus-author-id36141732400
person.identifier.scopus-author-id36722019000
person.identifier.scopus-author-id57743078800
rcaap.rightsrestrictedAccesspt_PT
rcaap.typebookPartpt_PT
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relation.isAuthorOfPublicationf71ffba6-8036-465c-a5fa-233c0d6c0618
relation.isAuthorOfPublication2a82b328-ae7f-4d3f-beff-4229e62e18d2
relation.isAuthorOfPublication.latestForDiscovery2a82b328-ae7f-4d3f-beff-4229e62e18d2

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