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Digital technology in a smart tourist destination: the case of Porto

2018Journal article Restricted access
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dc.contributor.authorLiberato, Pedro
dc.contributor.authorAlén, Elisa
dc.contributor.authorLiberato, Dália
dc.date.accessioned2018-08-30T14:59:12Z
dc.date.available2018-08-30T14:59:12Z
dc.date.issued2018
dc.description.abstractGiven that information and communication technologies (ICT) have become increasingly integrated into the tourism industry, this article aims to emphasize the growing importance of ICT for smart tourism destinations. As a city, Porto has been consolidating its position as a smart tourism destination by emphasizing tourists’ experiences that are evaluated through innovation, communication, and interactivity with tourists/visitors. A survey of 423 tourists visiting the city provided the data for this study. The analysis focuses on the availability of ICT in Porto and its influence on tourists’ decisions to visit the city. This information helps to determine whether the application and information available on the Internet had positively contributed to tourists’ satisfaction in their visits to Porto. In particular, this article focuses on the influence of ICT accessibility on tourists’ choices of destination, their experiences, and their satisfaction. The results obtained can serve as insights for others to understand how tourists’ behavior and experiences, their planning stages and their demand for information are affected by the availability of ICT, in the context of smart tourism destinations.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.doi10.1080/10630732.2017.1413228pt_PT
dc.identifier.issn1063-0732
dc.identifier.issn1466-1853
dc.identifier.urihttp://hdl.handle.net/10400.22/11849
dc.language.isoengpt_PT
dc.publisherTaylor & Francispt_PT
dc.relation.publisherversionhttps://www.tandfonline.com/doi/full/10.1080/10630732.2017.1413228pt_PT
dc.subjectPortopt_PT
dc.subjectSmart destinationpt_PT
dc.subjectTouristspt_PT
dc.subjectBehaviorpt_PT
dc.subjectExperiencept_PT
dc.subjectSatisfactionpt_PT
dc.subjectInternetpt_PT
dc.subjectICTpt_PT
dc.titleDigital technology in a smart tourist destination: the case of Portopt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage97pt_PT
oaire.citation.issue1pt_PT
oaire.citation.startPage75pt_PT
oaire.citation.titleJournal of Urban Technologypt_PT
oaire.citation.volume25pt_PT
person.familyNameLiberato
person.familyNameLiberato
person.givenNamePedro
person.givenNameDália
person.identifier.ciencia-id0E18-9B6A-FE45
person.identifier.ciencia-idF610-22F9-C504
person.identifier.orcid0000-0003-2908-1599
person.identifier.orcid0000-0003-0513-6444
person.identifier.scopus-author-id57200381200
person.identifier.scopus-author-id57200377509
rcaap.rightsclosedAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublication5cb18f24-fc60-43a7-9b13-a54edc06d66e
relation.isAuthorOfPublication8af17803-7f2e-4819-bfd8-8ce657eff119
relation.isAuthorOfPublication.latestForDiscovery8af17803-7f2e-4819-bfd8-8ce657eff119

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