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Gestão da diversidade e inclusão: da teoria à prática
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A gestão da diversidade e inclusão nas organizações tem se tornado um tema central nas discussões contemporâneas sobre práticas empresariais sustentáveis e éticas. A diversidade é entendida como a coexistência de diferenças entre indivíduos em termos de características visíveis e invisíveis, como gênero, etnia, idade, orientação sexual, entre outros, enquanto a inclusão refere-se à criação de um ambiente em que todos os indivíduos se sintam valorizados e respeitados. Este estudo tem como objetivo geral analisar as iniciativas e práticas de diversidade e inclusão implementadas em organizações portuguesas signatárias da Carta para a Diversidade, buscando compreender a eficácia dessas práticas na promoção de um ambiente de trabalho mais inclusivo. Para alcançar esse objetivo, adotou-se uma metodologia quantitativa, com a aplicação de questionários estruturados dirigidos a gestores de diversidade e inclusão. Os principais resultados indicam que, apesar de um compromisso explícito das organizações com a diversidade nos níveis estratégico e documental, há desafios na implementação prática dessas políticas, especialmente em termos de programas formais e comunicação eficaz sobre diversidade. A pesquisa destaca que o comprometimento da liderança e o desenvolvimento de uma cultura organizacional inclusiva são fatores essenciais para o sucesso das iniciativas de diversidade e inclusão.
The management of diversity and inclusion in organizations has become a central theme in contemporary discussions on sustainable and ethical business practices. Diversity is understood as the coexistence of differences among individuals in terms of visible and invisible characteristics, such as gender, ethnicity, age, sexual orientation, among others, while inclusion refers to the creation of an environment where all individuals feel valued and respected. This study aims to analyze the diversity and inclusion initiatives and practices implemented in portuguese organizations that are signatories of the Diversity Charter, seeking to understand the effectiveness of these practices in promoting a more inclusive work environment. To achieve this objective, a quantitative methodology was adopted, with the application of structured questionnaires directed at diversity and inclusion managers. The main results indicate that, despite an explicit organizational commitment to diversity at strategic and documentary levels, there are challenges in the practical implementation of these policies, especially in terms of formal programs and effective communication about diversity. The research highlights that leadership commitment and the development of an inclusive organizational culture are essential factors for the success of diversity and inclusion initiatives.
The management of diversity and inclusion in organizations has become a central theme in contemporary discussions on sustainable and ethical business practices. Diversity is understood as the coexistence of differences among individuals in terms of visible and invisible characteristics, such as gender, ethnicity, age, sexual orientation, among others, while inclusion refers to the creation of an environment where all individuals feel valued and respected. This study aims to analyze the diversity and inclusion initiatives and practices implemented in portuguese organizations that are signatories of the Diversity Charter, seeking to understand the effectiveness of these practices in promoting a more inclusive work environment. To achieve this objective, a quantitative methodology was adopted, with the application of structured questionnaires directed at diversity and inclusion managers. The main results indicate that, despite an explicit organizational commitment to diversity at strategic and documentary levels, there are challenges in the practical implementation of these policies, especially in terms of formal programs and effective communication about diversity. The research highlights that leadership commitment and the development of an inclusive organizational culture are essential factors for the success of diversity and inclusion initiatives.
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Diversidade Inclusão Organizações Gestão da diversidade Diversity Inclusion Organizations Diversity management
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Without CC licence