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Nurse-patient communication using ICT: a scoping review

2024-11-08Research article Open access
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dc.contributor.authorPeres, Marlene
dc.contributor.authorAlmeida, Raquel Simões de
dc.contributor.authorMoreira, António
dc.contributor.authorSimões de Almeida, Raquel
dc.date.accessioned2025-04-08T10:35:02Z
dc.date.available2025-04-08T10:35:02Z
dc.date.issued2024-11-08
dc.description.abstractTechnology is revolutionizing diagnoses, treatments, and other procedures, offering constant innovations that promote healthcare efficiency and quality. Explore how nurses use information and communication technologies (ICT) to communicate with patients, uncover challenges in these interactions, and identify their needs. The scoping review methodology allowed us to identify studies encompassing three databases: LILACS, ScienceDirect, and PubMed. The systematic search strategy included Portuguese and English language articles published between 2014 and 2024 that were the nscreened and assessed for inclusion. A narrative synthesis was used to integrate and report the findings. The analysis of the ten studies yielded five key findings: 1) the use of ICTs in nurse-patient communication; 2) enhanced communication skills; 3) perceived benefits; 4) challenges encountered; and 5) needs. It is evident that patient communication positively impacts health and is a valuable strategy to address the rising demand for healthcare services. These findings highlight communication skills that promote evidence-based practices and are required by professionals in an aging society and a totally digital and technologically dependent world. Specific training programs related to the development of effective communication skills by nurses with patients using ICT should be considered by nursing schools and health institutions.por
dc.identifier.citationPeres, M., Almeida, R. S. de, & Moreira, A. (2024). Nurse-patient communication using ICT: A scoping review. Millenium - Journal of Education, Technologies, and Health, 25, Artigo 25. https://doi.org/10.29352/mill0225.37137
dc.identifier.doi10.29352/mill0225.37137
dc.identifier.urihttp://hdl.handle.net/10400.22/29939
dc.language.isoeng
dc.peerreviewedn/a
dc.publisherInstituto Politécnico de Viseu
dc.relation.hasversionhttps://revistas.rcaap.pt/millenium/article/view/37137
dc.relation.ispartofseries2
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/
dc.subjectInformation technologies
dc.subjectDigital health
dc.subjectCommunication
dc.titleNurse-patient communication using ICT: a scoping reviewpor
dc.typeresearch article
dspace.entity.typePublication
oaire.citation.titleMillenium - Journal of Education, Technologies, and Health
oaire.citation.volume25
oaire.versionhttp://purl.org/coar/version/c_970fb48d4fbd8a85
person.familyNameSimões de Almeida
person.givenNameRaquel
person.identifier1776356
person.identifier.ciencia-idBC1D-085F-F01E
person.identifier.orcid0000-0003-4703-1712
relation.isAuthorOfPublication66c4b88b-b458-49c0-8db9-da5d944ffd58
relation.isAuthorOfPublication.latestForDiscovery66c4b88b-b458-49c0-8db9-da5d944ffd58

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