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Six sigma methodologies: implementation and impacts on Portuguese small and medium companies (SMES)

dc.contributor.authorFonseca, Luís
dc.contributor.authorLeite, David
dc.contributor.authorLima, Vanda
dc.date.accessioned2015-01-08T12:54:10Z
dc.date.available2015-01-08T12:54:10Z
dc.date.issued2014-12-27
dc.descriptionArtigo elaborador no âmbito dos trabalhos decorrentes à dissertação de Mestrado do Aluno David Leite, no Mestrado em Gestão Integrada Qualidade, Ambiente e Segurança, ESTGF-IPP, Oreintados pelos Professores Luís Fonseca (ISEP-IPP) e Vanda Lima (ESTGF-IPP).por
dc.description.abstractAbstract: Six Sigma is a disciplined approach for dramatically reducing defects and producing measurable financial results (Anand, 2006; Linderman et al. 2003). It should not be a simple statistical tool, but rather a strategic management approach by supporting key projects aligned with the business goals and customer requirements. Although associated with considerable Return on Investments, there is not enough evidence of Six Sigma application within Portuguese companies. It is the aim of this exploratory research to study Six Sigma utilization by Portuguese Small and Medium Enterprises (SMEs). The descriptive analysis and the statistical tests carried out, point to lack of knowledge with this Methodology (Higher at Top Management level) and a sense of comfort with the existing management systems (mainly ISO 9001). The authors recommend increasing Six Sigma training and education and additional studies to gather further knowledge and contribute to more competitive and sustainable organizations.por
dc.identifier.citationFonseca. L., Leite, D., Lima. V., (2014), Six Sigma Methodologies Implementation and impacts on Portuguese SMEs,International Journal for Quality Research, Vol Nº 8 , Nº4), 583-594por
dc.identifier.issn1800-6450
dc.identifier.urihttp://hdl.handle.net/10400.22/5358
dc.language.isoengpor
dc.peerreviewedyespor
dc.publisherCenter for Quality, University of Montenegro and Center for Quality, University of Kragujevac, Serbiapor
dc.relation.ispartofseriesInternational Journal for Quality Research;Vol. 8, Issue 4
dc.relation.publisherversionhttp://www.ijqr.net/journal/v8-n4/10.pdfpor
dc.subjectSix Sigmapor
dc.subjectQuality Managementpor
dc.subjectQuality Improvementpor
dc.subjectSMEspor
dc.titleSix sigma methodologies: implementation and impacts on Portuguese small and medium companies (SMES)por
dc.typejournal article
dspace.entity.typePublication
oaire.citation.conferencePlaceSérviapor
oaire.citation.endPage594por
oaire.citation.startPage583por
oaire.citation.titleInternational Journal for Quality Research (IJQR)por
oaire.citation.volume8 (4)por
person.familyNameFonseca
person.givenNameLuis
person.identifier.ciencia-idDA12-4855-5FAE
person.identifier.orcid0000-0001-5668-0656
person.identifier.ridL-4285-2014
person.identifier.scopus-author-id56356558600
rcaap.rightsopenAccesspor
rcaap.typearticlepor
relation.isAuthorOfPublication7fc78bf1-1399-4460-8ee9-0bccbf304291
relation.isAuthorOfPublication.latestForDiscovery7fc78bf1-1399-4460-8ee9-0bccbf304291

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