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Advisor(s)
Abstract(s)
The aim of this work is to apply a methodology of decision support based on a multi-criteria decision analyses
(MCDA), model that allows the evaluation and selection of an information system in a Logistics context. We
carried out a literature review on supply chain management, logistics and decision theory to support all the
practical work. A multi-criteria methodology for decision making support – Multi-criteria Methodology for the
Assessment and Selection of Information Systems / Information Technologies (MMASSI / IT) based on
logistics processes was applied during the MCDA, supported by a computer application. The ranking of the
information systems best suited the decisional context was obtained and its sensitivity and robustness analyses performed.
Description
Keywords
Supply chain management Logistics Information systems Decision-making process Multi-criteria methodology for decision making support
Citation
Publisher
Center for Quality