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A multicriteria decision model for the selection of information system for a logistics company using MMASSI/TI

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The aim of this work is to apply a methodology of decision support based on a multi-criteria decision analyses (MCDA), model that allows the evaluation and selection of an information system in a Logistics context. We carried out a literature review on supply chain management, logistics and decision theory to support all the practical work. A multi-criteria methodology for decision making support – Multi-criteria Methodology for the Assessment and Selection of Information Systems / Information Technologies (MMASSI / IT) based on logistics processes was applied during the MCDA, supported by a computer application. The ranking of the information systems best suited the decisional context was obtained and its sensitivity and robustness analyses performed.

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Supply chain management Logistics Information systems Decision-making process Multi-criteria methodology for decision making support

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Center for Quality

Licença CC

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