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Virtual communities of practice: examining the motivations and constraints in their knowledge creation and knowledge transfer preocesses

dc.contributor.authorCorreia, Ana Maria Ramalho
dc.contributor.authorPaulos, Alice
dc.contributor.authorMesquita, Anabela
dc.date.accessioned2012-07-19T13:19:15Z
dc.date.available2012-07-19T13:19:15Z
dc.date.issued2009
dc.descriptionPaper accepted for the OKLC 2009 - International Conference on Organizational Learning, Knowledge and Capabilities (26-28th, April 2009, Amsterdam, the Netherlands).por
dc.description.abstractThe rapid pace of change compels organizations to be innovative in order to maintain a sustainable competitive advantage. Such innovation is supported by the generation of new ideas, which in turn depends on access to new knowledge. Innovative solutions and processes are unlikely to be developed by an individual but rather by a group of people, working together. As Newell et al. (2006) point out, innovation depends on managing knowledge transfer and situated learning (Lave and Wenger 1991). One group of people that share and create new knowledge is a Community of Practice (CoP). Communities of Practice are places which provide a sound basis for organizational learning. This encourages knowledge creation and acquisition, thus improving organizational performance, leveraging innovation and consequently increasing competitiveness. Virtual Communities of Practice (VCoPs) can perform a central role in promoting communication and collaboration between members who are dispersed in both time and space (Bradshaw et al. 2004). Nevertheless, it is known that not all the CoPs and VCoPs have the same performance or results. This means that there are factors that enable or constrain the process of knowledge creation. With this in mind, we developed a case study in order to identify both the motivations and the constraints that members of an organization experience when taking part in the knowledge creating processes of the VCoPs to which they belong. Our results show that when the organizational culture values knowledge sharing and creation, employees tend to feel it is part of their professional ”duty” to contribute towards organizational development, by supporting their colleagues and making available their personal knowledge; together, they are contributing to the success of the organisation. VCoPs are, also, understood to be important for professional and personal development; opportunities for development and organizational culture are motivating factors for participation in these structures. Contrary to previous reports in the literature, no interviewee referred to direct financial rewards as a motivation factor for participation in VCoP but all found it difficult to identify any constraints. Most identified the difficulty in aligning objectives established by the management with justification for the time spent in the VCoP. The interviewees also...en
dc.identifier.urihttp://hdl.handle.net/10400.22/563
dc.language.isoporpor
dc.subjectVirtual communities of practicepor
dc.titleVirtual communities of practice: examining the motivations and constraints in their knowledge creation and knowledge transfer preocessespor
dc.typeconference object
dspace.entity.typePublication
oaire.citation.conferencePlaceAmesterdãopor
oaire.citation.titleOKLC 2009 - International Conference on Organizational Learningpor
person.familyNameMesquita
person.givenNameAnabela
person.identifier.orcid0000-0001-8564-4582
person.identifier.ridB-3353-2008
person.identifier.scopus-author-id55441402600
rcaap.rightsopenAccesspor
rcaap.typeconferenceObjectpor
relation.isAuthorOfPublicatione9b9ffdc-2725-42df-aa7f-baf30c68fc5c
relation.isAuthorOfPublication.latestForDiscoverye9b9ffdc-2725-42df-aa7f-baf30c68fc5c

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