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Knowledge management in the human resources recruitment and selection process

dc.contributor.authorSilva, Susana
dc.contributor.authorSilva, Cândida
dc.contributor.authorMartins, Dora
dc.date.accessioned2022-01-05T12:07:23Z
dc.date.available2022-01-05T12:07:23Z
dc.date.issued2018
dc.description.abstractHuman resources management is related to a strategic and provisional vision of the organisations. Several authors have pointed the need to understand the human resources practices and the way different organisations implement these practices. On the other hand, it is also important how the information is managed during the several human resources practices. The main objective of the study is to understand the perception of human resources consultants during the recruitment and selection process. It also aims to understand how the recruitment and selection process is conducted, to comprehend the motivations of the recruiters during the process, to characterize the soft skills measured, and how the information is managed. In this qualitative study, participated 12 recruiters, of both genders, with mean age of 36 years (SD=7.98). The participants fulfilled a demographic questionnaire and it was conducted a semi-structured interview. Data were verbatim transcript and analysed according content analysis. The main results showed that recruiters have a positive perception of their activity. The online recruitment was identified as a source of excellency to attract candidates. Regarding to the assessment techniques the interview is the most frequent technique used during a recruitment and selection process therefore the competence of the recruiter conducting these interviews is pointed as very important. The recruiters referred that all the process is focused in the soft skills, and they reported a large degree of confidence in the evaluation methods used. The motivation of the recruiters lies essentially in the scope of knowledge of their function and development opportunities. Thus, it can be concluded that recruitment and selection is a very complex process with several features and all the information related to these processes should be managed very carefully. We discuss the main practical and theoretical implications, and offer some suggestions for further studies.pt_PT
dc.description.sponsorshipThis work has been supported by COMPETE: POCI-01-0145-FEDER-007043 and FCT – Foundation for Science and Technology within the Project Scope: UID/CEC/00319/2013
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.isbn978-191121894-4
dc.identifier.issn2048-8963
dc.identifier.urihttp://hdl.handle.net/10400.22/19307
dc.language.isoengpt_PT
dc.publisherAcademic Conferences and Publishing International Limitedpt_PT
dc.relationPOCI-01-0145-FEDER-007043
dc.relationUID/CEC/00319/2013
dc.relation.publisherversionhttps://www.academic-bookshop.com/ourshop/prod_6504857-ECKM-2018-PDF-Proceedings-of-the-19th-European-Conference-on-Knowledge-Management.htmlpt_PT
dc.subjectHuman resourcespt_PT
dc.subjectKnowledge managementpt_PT
dc.subjectQualitative studypt_PT
dc.subjectRecruitmentpt_PT
dc.subjectSelectionpt_PT
dc.titleKnowledge management in the human resources recruitment and selection processpt_PT
dc.typeconference object
dspace.entity.typePublication
oaire.citation.conferencePlacePadua, Italypt_PT
oaire.citation.endPage782pt_PT
oaire.citation.startPage773pt_PT
oaire.citation.titleProceedings of the 19th European Conference on Knowledge Management, ECKMpt_PT
person.familyNamesilva
person.familyNameSilva
person.familyNameMartins
person.givenNamesusana
person.givenNameCândida
person.givenNameDora
person.identifier.ciencia-idA71E-FBE0-F333
person.identifier.ciencia-id9A15-C950-D653
person.identifier.ciencia-idB018-8C44-FA4C
person.identifier.orcid0000-0003-4760-7662
person.identifier.orcid0000-0002-7342-1282
person.identifier.orcid0000-0002-2474-5483
person.identifier.ridE-8423-2017
person.identifier.ridH-9382-2013
person.identifier.ridA-4430-2017
person.identifier.scopus-author-id57203104518
person.identifier.scopus-author-id11140480500
person.identifier.scopus-author-id56027343000
rcaap.rightsclosedAccesspt_PT
rcaap.typeconferenceObjectpt_PT
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relation.isAuthorOfPublication4e1c8389-7b33-480b-93c4-374f716b3b75
relation.isAuthorOfPublication834d27d6-57a3-40ed-bd06-39bf1719f014
relation.isAuthorOfPublication.latestForDiscovery4e1c8389-7b33-480b-93c4-374f716b3b75

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