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Abstract(s)
No âmbito do estágio curricular realizado na DSV Transitários, surgiu a oportunidade de
estar inserida em duas das áreas funcionais da empresa: durante o primeiro mês, no
departamento comercial e nos restantes meses no departamento ROAD (rodoviário
Internacional) no qual me foi proporcionado a oportunidade de desempenhar funções de
Operacional de Tráfego Rodoviário Internacional.
Desta forma, surge o desafio de integrar na equipa de operacionais ROAD da DSV, por
forma a contribuir ativamente para a rotina da empresa e paralelamente analisar os
processos operacionais do departamento, bem como, identificar todos os pontos que
necessitem de melhoria.
Após estar inserida neste sector, compreendi que a grupagem de mercadorias
desempenha um papel fundamental neste departamento, na medida em que, quando
desenvolvida de uma forma eficiente, pode traduzir-se numa atividade de extremo valor.
A dinâmica diária desta atividade exige que os operadores de tráfego respondam de uma
forma rápida e flexível aos problemas, apresentando soluções eficazes às solicitações do
mercado. Para isso, é importante encontrar mecanismos capazes de os auxiliar na
tomada decisões operacionais.
Under the traineeship held at DSV Forwarding, the opportunity arose to be inserted in two of the functional areas of business: during the first month, the commercial department and in the remaining months in the ROAD department (International road freight department), where was given me the chance to work as road freight operator. Thus, the challenge of integrating the DSV ROAD department team arises, in order to actively contribute to the routine of the company and in parallel to analyze the operational processes of the department, as well as identify all the points that need improvement. After being inserted in this sector, I realized that the groupage of goods plays a key role in this department, to the extent that, when developed in an efficient way, can result in an extreme amount of activity. The dynamics of this activity requires from road freight operators a quickly and flexibly response for problems, providing effective solutions to market demands. Therefore, it’s important to find mechanisms to support them in making operational decisions.
Under the traineeship held at DSV Forwarding, the opportunity arose to be inserted in two of the functional areas of business: during the first month, the commercial department and in the remaining months in the ROAD department (International road freight department), where was given me the chance to work as road freight operator. Thus, the challenge of integrating the DSV ROAD department team arises, in order to actively contribute to the routine of the company and in parallel to analyze the operational processes of the department, as well as identify all the points that need improvement. After being inserted in this sector, I realized that the groupage of goods plays a key role in this department, to the extent that, when developed in an efficient way, can result in an extreme amount of activity. The dynamics of this activity requires from road freight operators a quickly and flexibly response for problems, providing effective solutions to market demands. Therefore, it’s important to find mechanisms to support them in making operational decisions.
Description
Keywords
Logística Distribuição Transporte rodoviário de mercadorias Consolidação de cargas Planeamento de rotas Logistics Distribution Road freight transport Groupage of goods Vehicle routing and schedule
Citation
Publisher
Instituto Politécnico do Porto. Escola Superior de Estudos Industriais e de Gestão