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Abstract(s)
With the growth of tourism in recent years, the demand for higher education in Hospitality Management
has increased, having contributed to the integration of a greater number of graduates in the labour
market. In this research, the (dis)articulation between polytechnic higher education and the hospitality
management labour market is analysed, focusing on the competencies and career paths of graduates
in this area. The general objective of this research is to analyse the process of developing professional
skills of graduates in Hotel Management, through the perspectives of the various actors, seeking to
understand how they perceive the role of training, in such a process, on the one hand, and the role of
practice and professional experience, on the other. Based on the interpretative paradigm, authors
adopted a mixed approach, combining semi-structured interviews to courses directors of Higher
Education Institutions and representatives from the labour market, and a questionnaire applied to
Hospitality Management graduates. The ensuing data was analysed through content and statistical
analysis. The results demonstrate the relevance of internships as contexts of training and professional
integration, as well as the technical and transversal competencies in which graduates feel more
confident, not always concurring with what employers require or those that are developed by the
educational/training system. Research shows that the articulation between the education/training
system and the labour market has gaps at various levels, demonstrating that a dialogue between these
scopes is a pressing need.
Description
Keywords
Education/Training Polytechnic Higher Education Hospitality management Competencies
Citation
Publisher
IATED