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Advisor(s)
Abstract(s)
Nowadays travellers can benefit from the computing capabilities, collection of on board sensors and ubiquitous
Internet access provided by mobile devices. These are the three pillars of any tourist support
system since they provide the power, means and data to establish the local user context, to access
remote services and to provide value-added user-centred context-aware applications. However, making
sense of the user context data is not straightforward, as it requires dedicated knowledge acquisition and
knowledge representation solutions. Besides, the range and diversity of available data sources is huge,
requiring appropriate knowledge processing techniques to provide addequated tourism services. This
article presents an updated review, and a comparison of recent context-aware tourism applications
(CATA), including supporting technologies; and considering four possible dimensions: knowledge
acquisition, knowledge representation, knowledge processing and knowledge-based services. We propose
and apply a CATA analysis framework, contemplating these four dimensions to the applications
found in the literature. This survey constitutes, not only, a state of the art review on tourism mobile
applications, but, also, anticipates the latest development trends in tourism-related applications.
Description
Keywords
Citation
Fátima Leal; Benedita Malheiro; Juan Carlos Burguillo. Context-aware tourism technologies, The Knowledge Engineering Review, 33, E13, 1-25, 2018.
Publisher
Cambridge University Press