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Abstract(s)
A realização da presente dissertação teve como objetivo o desenvolvimento e implementação de ferramentas de apoio ao planeamento multi-projeto no departamento de Gestão de Redes da unidade de negócio de Automação na Efacec. Foi realizada uma recolha do estado atual da organização e a posterior identificação de problemas e dificuldades existentes na gestão de projetos do departamento. Foi também realizado um questionário de forma a gerir as expetativas das partes interessadas no departamento, sobre o passado, uma vez que já terá falhado uma implementação de um sistema de Enterprise Project Management (EPM) na unidade de negócio, de forma a não cometer os mesmo erros, assim como das expectativas e requisitos que cada uma das partes pretendia obter com esta implementação. A aplicação da ferramenta desenvolvida dá resultado a um processo simples de planeamento de novos projetos e devida alocação de recursos a estes. Permite a monitorização do estado atual dos projetos e comparação com o planeado a nível de prazos de execução ou horas de trabalho gastos em relação ao orçamentado. Desta forma é possível criar um histórico da duração ou de horas de trabalho gastas na realização de tarefas do projeto de forma a criar um suporte a futuras orçamentações de tarefas idênticas. É de ainda realçar o aumenta da visibilidade da alocação e disponibilidade da equipa por parte do gestor de equipa e do diretor de operações do departamento, dando a possibilidade de fácil resolução de problemas de recursos alocados a várias tarefas no mesmo período de tempo e a sua devida priorização. Para além do desenvolvimento da ferramenta, foram criados processos para a utilização da mesma durante o processo de planeamento e o devido manual de utilização da mesma. Todos os processos da ferramenta estão automatizados, de forma a criar uma visão homogénea entre todas as partes interessadas para uma mais fácil consulta e identificação dos problemas existentes na gestão de projetos.
This dissertation aimed to develop and implement multi-project planning support tools in the Grid Management department of the Automation business unit at Efacec. A survey was made of the current state of the organization and the subsequent identification of problems and difficulties in project management of the department. A questionnaire was also conducted to manage stakeholder expectations in the department about the past, since an implementation of an Enterprise Project Management (EPM)system in the business unit has already failed, so as not to make the same mistakes as well as the same expectations and requirements that each party intended to achieve with this implementation. Applying the developed tool results in a simple process of planning new projects and allocating resources to them. It allows the monitoring of the current state of the projects and comparison with the planned in terms of execution time or work hours spent about the budgeted one. This allows you to create a history of the duration or hours of work spent on project tasks to support future budgeting of similar tasks. Also noteworthy is the increased visibility of team allocation and availability by the team manager and the department's operations director, giving the ability to easily troubleshoot resources allocated to multiple tasks within the same period and due prioritization. In addition to the development of the tool, processes have been created for the use of the tool during the planning process and the appropriate manual for its use. All tool processes are automated to create a homogeneous view among all stakeholders for easier consultation and identification of project management problems.
This dissertation aimed to develop and implement multi-project planning support tools in the Grid Management department of the Automation business unit at Efacec. A survey was made of the current state of the organization and the subsequent identification of problems and difficulties in project management of the department. A questionnaire was also conducted to manage stakeholder expectations in the department about the past, since an implementation of an Enterprise Project Management (EPM)system in the business unit has already failed, so as not to make the same mistakes as well as the same expectations and requirements that each party intended to achieve with this implementation. Applying the developed tool results in a simple process of planning new projects and allocating resources to them. It allows the monitoring of the current state of the projects and comparison with the planned in terms of execution time or work hours spent about the budgeted one. This allows you to create a history of the duration or hours of work spent on project tasks to support future budgeting of similar tasks. Also noteworthy is the increased visibility of team allocation and availability by the team manager and the department's operations director, giving the ability to easily troubleshoot resources allocated to multiple tasks within the same period and due prioritization. In addition to the development of the tool, processes have been created for the use of the tool during the planning process and the appropriate manual for its use. All tool processes are automated to create a homogeneous view among all stakeholders for easier consultation and identification of project management problems.
Description
Keywords
Gestão de projetos Planeamento de projetos Gestão de recursos Gestão Multiprojeto Dashboard Melhoria Contínua Microsoft Project Project Online Project Management Project Planning Resources Management Multi-project management Continuous Improvement