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Abstract(s)
Os smartphones são uma realidade deste tempo, sendo fácil de verificar que têm um excelente balanço entre portabilidade, tamanho e eficiência. Esta nova realidade também permite fazer um número muito elevado de diferentes operações, operações essas que poderão facilitar a vida no quotidiano de qualquer pessoa.
Esta dissertação irá debruçar-se neste contexto e em descrever a solução proposta para resolver a necessidade de haver uma aplicação que facilitasse a estadia dum hóspede num hotel.
A solução que se pretende passa por usar smartphones para automatizar os processos duma unidade hoteleira. Utilizando um dispositivo móvel os hóspedes do hotel vão puder fazer o check-in, encomendar um serviço para um quarto, fazer reservas e até abrir portas com o telemóvel utilizando a tecnologia NFC. Também a aplicação deve permitir ao smartphone do cliente conectar-se ao quarto através de Bluetooth para que este pudesse enviar ordens ao quarto como por exemplo abrir uma janela ou ligar a luz.
A tecnologia “Near Field Communication” ou simplesmente NFC permite trocar informações entre dispositivos utilizando uma comunicação sem fios. Basta os dispositivos estarem próximos que a comunicação acontece automaticamente sem haver a necessidade de configurações adicionais. Esta tecnologia ainda é relativamente pouco utilizada embora possa ter muitas utilidades.
As informações trocadas entre os dispositivos serão direcionadas para serviços externos que irão fazer as diversas operações para as quais estão programados.
Foi desenvolvida uma aplicação para satisfazer estes critérios e com o objetivo de tornar a estadia dos clientes dos hotéis numa estadia mais moderna, mais automática e mais simples. Para além da aplicação foram desenvolvidas mais ferramentas para suporte do bom funcionamento da aplicação, sendo necessário criar base de dados, uma aplicação servidora e serviços e ter uma estrutura de testes.
Smartphones are a reality of this time. It is easy to verify that they have an excelente balance between portability, size and efficiency. This new reality also allows a very large number of different operations, these operations that can make life easier in the daily life of any person. This work will focus in this context and describe the proposed solution to address the need for an application that would facilitate the stay of a guest in a hotel. The solution pretended is to use smartphones to automate the processes of a hotel unit. Using a mobile phone, guests of the hotel will be able to check in, order a service to a room, make reservations and open doors with their phone using NFC technology. Also, the application will allow the customer's smartphone to connect to the room via Bluetooth so that it could send orders to the room such as opening a window or turning on the lights. The technology "Near Field Communication" or simply NFC allows to Exchange information between devices using wireless communication. If the devices are close to each other the communication happens automatically without the need of additional settings. This technology is still relatively little used although it may have many uses. The information exchanged between devices will be directed to external services that will make the various operations for which they are programmed to. An application was developed in order to meet these criteria and in order to make the stay of the customers in the hotel more modern, automatic and simple. In addition to the application, it was developed more tools to support the smooth operation of the application, it is necessary to create the database, a server application and services. It is also necessary to have a testing framework.
Smartphones are a reality of this time. It is easy to verify that they have an excelente balance between portability, size and efficiency. This new reality also allows a very large number of different operations, these operations that can make life easier in the daily life of any person. This work will focus in this context and describe the proposed solution to address the need for an application that would facilitate the stay of a guest in a hotel. The solution pretended is to use smartphones to automate the processes of a hotel unit. Using a mobile phone, guests of the hotel will be able to check in, order a service to a room, make reservations and open doors with their phone using NFC technology. Also, the application will allow the customer's smartphone to connect to the room via Bluetooth so that it could send orders to the room such as opening a window or turning on the lights. The technology "Near Field Communication" or simply NFC allows to Exchange information between devices using wireless communication. If the devices are close to each other the communication happens automatically without the need of additional settings. This technology is still relatively little used although it may have many uses. The information exchanged between devices will be directed to external services that will make the various operations for which they are programmed to. An application was developed in order to meet these criteria and in order to make the stay of the customers in the hotel more modern, automatic and simple. In addition to the application, it was developed more tools to support the smooth operation of the application, it is necessary to create the database, a server application and services. It is also necessary to have a testing framework.
Description
Keywords
Smartphones Unidade hoteleira NFC Hotel unit