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The Use of a Business Game to Improve Decision-Making Process in Management

2016Journal article Open access
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dc.contributor.authorSilva, Paulino
dc.contributor.authorMello, Ricardo
dc.contributor.authorMello, Fabiane
dc.date.accessioned2017-01-25T08:36:12Z
dc.date.available2017-01-25T08:36:12Z
dc.date.issued2016
dc.description.abstractIn competitive business environments as the ones we live today, it is even more important for a manager to make better decisions. The classical model of decision making assumes managers have access to all the information needed to reach a decision. So, managers can make their decisions by ranking their preferences among existing alternatives. Unfortunately, it is very common that managers do not have access to all needed information to decide. Incomplete information leads to a high risk in the decision-making process. However, worse than that is not knowing what to do even having the information needed to decide. In this paper we present some lessons learned from the experience of the utilization of a Business Game at ISCAP/IPP, as a result of a partnership with UNIS-MG, a Brazilian University from Minas Gerais. For this study, a qualitative research approach was in place, since we used qualitative methods, mainly observation and semi-structured interviews. ISCAP/IPP is a business school of higher education that provides diverse programmes of studies in business areas: accounting and management, marketing, international commerce, business communication, secretary management, etc. Nevertheless, students miss some skills related with the decision-making process in management. In this learning experience students from different backgrounds improve their decision-making process in several ways: i) improve their knowledge about the organization; ii) understand the mind frame (from the background) used by colleagues to make their decisions; iii) interpret formal and informal documents available not only internally (such as financial statements), but also externally (such as macroeconomic projections and market reports); iv) realize that a manager needs to be more that an accountant or marketer, but most of times a mix of different backgrounds at the same time.pt_PT
dc.identifier.citationSilva, Paulino; Mello, Ricardo; Mello, Fabiane (2016). The Use of a Business Game to Improve Decision-Making Process in Management. In EDULEARN16 Conference (pp. 8873–8879). Barcelona, Spain.pt_PT
dc.identifier.doi10.21125/edulearn.2016.0938pt_PT
dc.identifier.isbn978-84-608-8860-4
dc.identifier.issn2340-1117
dc.identifier.urihttp://hdl.handle.net/10400.22/9372
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherIATEDpt_PT
dc.subjectBusiness Game, Decision-Making Process, Management, Financial Information.pt_PT
dc.titleThe Use of a Business Game to Improve Decision-Making Process in Managementpt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.conferencePlaceBarcelona, Spainpt_PT
person.familyNameSilva
person.givenNamePaulino
person.identifierR-000-QMW
person.identifier.ciencia-id0A15-50BB-72B6
person.identifier.orcid0000-0003-1443-4961
person.identifier.scopus-author-id35203996100
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublicationcab8c7de-deb8-4ec8-a7a9-f871c158ce03
relation.isAuthorOfPublication.latestForDiscoverycab8c7de-deb8-4ec8-a7a9-f871c158ce03

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