| Name: | Description: | Size: | Format: | |
|---|---|---|---|---|
| DM_AnaGonçalves_MGP_2023 | 1.66 MB | Adobe PDF |
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Advisor(s)
Abstract(s)
Com a globalização e o aumento da competitividade entre as organizações na sociedade atual,
é essencial que as empresas se concentrem na procura de métodos e técnicas que permitam gerir
os seus projetos por forma a implementá-los e aperfeiçoá-los ao longo do tempo. Neste
contexto, assiste-se a uma crescente importância de uma gestão de projetos estratégica e
alinhada com os objetivos, quer do projeto, quer da organização, sendo a liderança fundamental
em todas as fases de desenvolvimento de um projeto. O líder deverá ser capaz de adotar padrões
de comportamento, comunicação e gestão de conflitos, assim como gerir a sua equipa e tomar
decisões que se revelarão fulcrais para a eficiência e eficácia do projeto.
Partindo destas premissas, o presente trabalho teve como principal objetivo traçar perfis de
liderança, estabelecendo quais as principais competências, comportamentos, ferramentas e
técnicas demonstradas pelo gestor de projeto e respetivo impacto no desempenho das equipas
e respetivos resultados do projeto.
Para o efeito, e como suporte teórico da investigação em curso, foi realizada uma revisão de
literatura às temáticas de gestão de projetos, liderança (análise de 6 estilos: laissez-faire,
servidor, transacional, transformacional, democrática e autocrática), equipas de projeto e
desempenho, assim como ferramentas, competências e técnicas de liderança.
Procedeu-se à recolha de dados através da aplicação de uma metodologia de estudo de caso na
empresa Solutions 30 Portugal, com recurso à realização de um inquérito online construído com
base no PMBOK e entrevistas individuais aos gestores de projetos da organização em causa.
Finalmente, concluiu-se a existência de traços dispersos dos seis perfis de liderança
previamente definidos, não podendo ser determinado um estilo predominante em concreto. A
maioria dos gestores demonstrou um nível de consciência substancial quanto à aplicação de
comportamentos, competências, ferramentas e técnicas recomendadas pelo PMBOK. No
entanto, a formação em gestão de projetos e equipas revelou-se um aspeto pouco explorado na
instituição.
With globalization and increasing competitiveness among organizations in today's society, it is essential for companies to focus on finding methods and techniques that allow them to manage their projects in order to implement and improve them over time. In this context, there is a growing importance of strategic project management aligned with the objectives of both the project and the organization. Leadership is crucial in all phases of project development. The leader must be able to adopt standards of behaviour, communication, and conflict management, as well as manage their team and make decisions that will be crucial for the efficiency and effectiveness of the project. Based on these premises, the main objective of this work was to outline leadership profiles, establishing the main competencies, behaviours tools, and techniques demonstrated by the project manager and their impact on team performance and project outcomes. To this end, and as theoretical support for the ongoing research, a bibliographic review was conducted on the topics of project management, leadership (analysis of six styles: laissez-faire, servant, transactional, transformational, democratic, and autocratic), project teams, and performance, as well as leadership tools, competencies, and techniques. Data was collected through the application of a case study methodology at the company Solutions 30 Portugal, using an online survey based on the PMBOK and individual interviews with the project managers of the organization in question. Finally, it was concluded that there were scattered traces of the six previously defined leadership profiles, and a predominant one could not be determined. Most managers demonstrated a substantial level of awareness regarding the application of behaviours, competencies, tools, and techniques recommended by the PMBOK. However, project and team management training were found to be a less explored aspect within the institution.
With globalization and increasing competitiveness among organizations in today's society, it is essential for companies to focus on finding methods and techniques that allow them to manage their projects in order to implement and improve them over time. In this context, there is a growing importance of strategic project management aligned with the objectives of both the project and the organization. Leadership is crucial in all phases of project development. The leader must be able to adopt standards of behaviour, communication, and conflict management, as well as manage their team and make decisions that will be crucial for the efficiency and effectiveness of the project. Based on these premises, the main objective of this work was to outline leadership profiles, establishing the main competencies, behaviours tools, and techniques demonstrated by the project manager and their impact on team performance and project outcomes. To this end, and as theoretical support for the ongoing research, a bibliographic review was conducted on the topics of project management, leadership (analysis of six styles: laissez-faire, servant, transactional, transformational, democratic, and autocratic), project teams, and performance, as well as leadership tools, competencies, and techniques. Data was collected through the application of a case study methodology at the company Solutions 30 Portugal, using an online survey based on the PMBOK and individual interviews with the project managers of the organization in question. Finally, it was concluded that there were scattered traces of the six previously defined leadership profiles, and a predominant one could not be determined. Most managers demonstrated a substantial level of awareness regarding the application of behaviours, competencies, tools, and techniques recommended by the PMBOK. However, project and team management training were found to be a less explored aspect within the institution.
Description
Keywords
Gestão de Projetos Liderança Equipa Telecomunicações