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Advisor(s)
Abstract(s)
The purpose of this paper is to identify different
knowledge profiles in organizations and to analyze
their contribution to innovation. This is done by analyzing
how knowledge is integrated within the work processes
by groups of workers with different characteristics
(i.e. knowledge profiles). The paper uses a combination
of qualitative analysis with quantitative analysis.
Using Action Research methodology, several semistructured
group interviews were performed and a questionnaire
was applied to employees of two organizations.
In order to identify the employee’s profiles, different
groups were found by means of a factorial analysis,
which resulted in specific knowledge profiles. The
major finding of this research was the identification of
several knowledge profiles - Innovators, Integrators, Organizers
and Facilitators,. An important conclusion is
that integration of knowledge in day-by-day practices
can boost innovation. The collection of evidences carried
out helped to identify ways of integrating knowledge
through the implementation of knowledge sharing
routines and promotion of collaborative activities in systematic
transfer processes, including problem-solving routines and participation in improvement, quality and
maintenance projects.
Description
Keywords
Knowledgemanagement Organization profiles Innovation
Citation
Publisher
Springer Verlag