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Advisor(s)
Abstract(s)
Atualmente as organizações têm de se adaptar e desenvolver novos métodos de
organização das suas atividades organizacionais. Desenvolver um Manual de Requisitos
com vista a sugerir e promover melhorias sobre uma plataforma que já existe é tão ou
mais desafiador do que desenvolver uma plataforma do zero.
A Organização em estudo verificou que o seu atual processo de Onboarding não
funcionava corretamente, o que originava alguns problemas. Face ao problema, este
trabalho tem assim como finalidade apresentar uma solução que consiste na melhoria do
módulo de Onboarding da plataforma Ivalua que a Organização em estudo utiliza e,
módulo este que representa uma parte muito significativa do processo de Onboarding de
fornecedores.
Neste sentido, foram definidos como objetivos deste projeto melhorar o processo atual,
reduzir o número de plataformas usadas no processo e, por fim, elaborar um manual de
requisitos, com todas as funcionalidades projetadas para aperfeiçoar o módulo de
Onboarding na plataforma Ivalua e, ao mesmo tempo, melhorar o processo de
Onboarding. Tendo em consideração os objetivos delieados, as principais melhorias
verificadas foram a redução de outras plataformas atualmente usadas, a redução do
trabalho em duplicado e a elaboração do manual de requisitos. Estas melhorias
proporcionam uma maior qualidade e gestão da informação na Organização.
Para este fim é importante compreender as temáticas que fazem parte deste documento,
nomeadamente a Engenharia de Requisitos, uma descrição do atual processo de
Onboarding de fornecedores e do módulo de Onboarding da plataforma Ivalua, e
posteriormente a elaboração do manual de requisitos através da definição dos requisitos
que estejam de acordo com as verdadeiras necessidades dos stakeholders.
Nowadays, organizations must adapt and develop new methods of organizing their organizational activities. Developing a Requirements Manual with a view to suggesting and promoting improvements to an existing platform is just as challenging, if not more so, than developing a platform from scratch. The organization under study found that its current onboarding process was not working properly, which led to a few problems. Therefore, the purpose of this work is to present a solution that consists of improving the Onboarding module of the Ivalua platform that the Organization under study uses, which represents a very significant part of the supplier Onboarding process. To this end, the objectives of this project were to improve the current process, reduce the number of platforms used in the process and, finally, draw up a requirements manual with all the functionalities designed to improve the Onboarding module on the Ivalua platform and, at the same time, improve the Onboarding process. Considering the objectives that were set, the main improvements were the reduction of other platforms currently used, the reduction of duplicate work and the drafting of the requirements manual. These improvements provide greater quality and management of information in the organization. For this purpose, it is important to understand the themes that form part of this document, namely Requirements Engineering, a description of the current supplier Onboarding process and the Onboarding module of the Ivalua platform, and then to draw up the requirements manual by defining the requirements that are in line with the real needs of the stakeholders.
Nowadays, organizations must adapt and develop new methods of organizing their organizational activities. Developing a Requirements Manual with a view to suggesting and promoting improvements to an existing platform is just as challenging, if not more so, than developing a platform from scratch. The organization under study found that its current onboarding process was not working properly, which led to a few problems. Therefore, the purpose of this work is to present a solution that consists of improving the Onboarding module of the Ivalua platform that the Organization under study uses, which represents a very significant part of the supplier Onboarding process. To this end, the objectives of this project were to improve the current process, reduce the number of platforms used in the process and, finally, draw up a requirements manual with all the functionalities designed to improve the Onboarding module on the Ivalua platform and, at the same time, improve the Onboarding process. Considering the objectives that were set, the main improvements were the reduction of other platforms currently used, the reduction of duplicate work and the drafting of the requirements manual. These improvements provide greater quality and management of information in the organization. For this purpose, it is important to understand the themes that form part of this document, namely Requirements Engineering, a description of the current supplier Onboarding process and the Onboarding module of the Ivalua platform, and then to draw up the requirements manual by defining the requirements that are in line with the real needs of the stakeholders.
Description
Keywords
Engenharia de requisitos Processo de Onboarding Manual de requisitos Design science research Requirements engineering Design science research Onboarding process Requirements manual