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Relatório de estágio em Talent Acquisition
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| 2.17 MB | Adobe PDF |
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O presente relatório apresenta e analisa a experiência de estágio curricular realizada na área de Talent Acquisition da Sonae MC, no âmbito do Mestrado em Gestão das Organizações – Gestão de Empresas. O estágio teve como objetivo proporcionar uma experiência prática em contexto organizacional, permitindo aplicar conhecimentos adquiridos ao longo do percurso académico e compreender de forma aprofundada os processos de recrutamento e seleção numa organização de grande dimensão do setor do retalho.
Durante o período de estágio foram acompanhados 25 processos de recrutamento, envolvendo diferentes áreas funcionais da organização. Ao longo das várias fases do funil de recrutamento, foram desenvolvidas atividades como alinhamento de perfil com hiring managers (HM), criação e publicação de anúncios, triagem curricular, sourcing de candidatos, entrevistas telefónicas, agendamento de entrevistas, entrevistas online. Em termos quantitativos, foram analisados 743 currículos, realizadas 692 abordagens a candidatos através do LinkedIn, conduzidas 336 entrevistas telefónicas e efetuados 99 agendamentos de entrevistas com responsáveis de TA e HM. Adicionalmente, foram conduzidas 17 entrevistas via Microsoft Teams e apresentadas 6 propostas a candidatos selecionados.
Para além da participação em regime de suporte em vários processos de recrutamento, foi também possível assumir maior autonomia na condução de seis processos end-to-end, permitindo desenvolver competências na gestão integral das diferentes etapas do recrutamento.
O relatório inclui ainda uma análise crítica das práticas observadas e apresenta dois projetos de intervenção orientados para a melhoria dos processos de TA: a reestruturação estratégica das talent pools e a criação de um ecossistema de conhecimento operacional de apoio à equipa. De forma geral, a experiência permitiu consolidar competências técnicas e desenvolver uma compreensão mais aprofundada dos desafios associados à gestão de talento nas organizações contemporâneas.
This report presents and analyses the experience of the curricular internship carried out in the Talent Acquisition area at Sonae MC, within the scope of the Master's Degree in Management of Organizations – Business Management. The internship aimed to provide practical experience in an organisational context, allowing the application of knowledge acquired throughout the academic path and enabling a deeper understanding of recruitment and selection processes in a large organisation in the retail sector. During the internship period, 25 recruitment processes were followed, involving different functional areas of the organisation. Throughout the various stages of the recruitment funnel, activities were carried out such as profile alignment with hiring managers, publication of job advertisements, CV screening, candidate sourcing, phone interviews and interview scheduling. In quantitative terms, 743 CVs were analysed, 692 candidates were approached through LinkedIn, 336 phone interviews were conducted, and 99 interviews were scheduled with Talent Acquisition specialists and Hiring Managers. Additionally, 17 interviews were conducted via Microsoft Teams and 6 offers were presented to selected candidates. In addition to participating in several recruitment processes in a support role, it was also possible to assume greater autonomy in the management of six end-to-end recruitment processes, allowing the development of skills in the full management of the different stages of recruitment. The report also includes a critical analysis of the practices observed and presents two intervention projects aimed at improving Talent Acquisition processes: the strategic restructuring of talent pools and the creation of an operational knowledge ecosystem to support the team. Overall, the experience allowed the consolidation of technical skills and the development of a deeper understanding of the challenges associated with talent management in contemporary organisations.
This report presents and analyses the experience of the curricular internship carried out in the Talent Acquisition area at Sonae MC, within the scope of the Master's Degree in Management of Organizations – Business Management. The internship aimed to provide practical experience in an organisational context, allowing the application of knowledge acquired throughout the academic path and enabling a deeper understanding of recruitment and selection processes in a large organisation in the retail sector. During the internship period, 25 recruitment processes were followed, involving different functional areas of the organisation. Throughout the various stages of the recruitment funnel, activities were carried out such as profile alignment with hiring managers, publication of job advertisements, CV screening, candidate sourcing, phone interviews and interview scheduling. In quantitative terms, 743 CVs were analysed, 692 candidates were approached through LinkedIn, 336 phone interviews were conducted, and 99 interviews were scheduled with Talent Acquisition specialists and Hiring Managers. Additionally, 17 interviews were conducted via Microsoft Teams and 6 offers were presented to selected candidates. In addition to participating in several recruitment processes in a support role, it was also possible to assume greater autonomy in the management of six end-to-end recruitment processes, allowing the development of skills in the full management of the different stages of recruitment. The report also includes a critical analysis of the practices observed and presents two intervention projects aimed at improving Talent Acquisition processes: the strategic restructuring of talent pools and the creation of an operational knowledge ecosystem to support the team. Overall, the experience allowed the consolidation of technical skills and the development of a deeper understanding of the challenges associated with talent management in contemporary organisations.
Descrição
Palavras-chave
Talent acquisition Recrutamento e seleção Gestão de talento Recursos humanos Recruitment and selection Talent management Human resource management