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A Rapid Improvement Process through “Quick-Win” Lean Tools: A Case Study

2020Artigo científico Acesso aberto
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dc.contributor.authorRodrigues, Jorge
dc.contributor.authorSá, José Carlos
dc.contributor.authorSilva, Francisco
dc.contributor.authorPinto Ferreira, Luís
dc.contributor.authorJimenez, Genett
dc.contributor.authorSantos, Gilberto
dc.date.accessioned2021-09-24T14:45:35Z
dc.date.available2021-09-24T14:45:35Z
dc.date.issued2020
dc.description.abstractThe main purpose of this paper was to introduce procedural changes based on a type of human resources management tool using Lean Leadership (LL). We sought to determine which Lean Tools (LTs) are able to promote a rapid impact on a company; namely, we aimed to determine which LTs are able to facilitate fast and positive results for companies after their implementation, thus allowing for quick wins. This study was conducted at a medium-sized Portuguese company in the metalworking sector. Results were assessed from two surveys (involving 17 people) regarding perceptions of employee awareness in the machining area for Quality, Maintenance/Equipment, Process/Products, Leadership/Management by Objectives, and Trust and Training. The surveys were conducted at the beginning of the study and at the end of a quarterly period. LTs were used over a period of three months, thus enabling changes to the company’s manufacturing processes which could lead to improved organization, orientation, consistency and viability. Three months were considered an adequate time period to measure whether the tools were effective in the production of quick wins or not. LL allowed for greater awareness of the importance of LTs, the most important feature of which is the aggregation of all of the employees’ energies, which culminates in better operational efficiency and an increase in the employees’ overall positive perceptions of their company’s principles and mindset. The introduction of LL, as well as the implementation of 10 LTs, which are considered to be Quick-Win Tools, enabled employees to improve their perceptions of their company by 6.1%. Lean tools can be implemented quickly and are easily understood by their intended users. These benefits provide additional motivation for their use and for the achievement of highly satisfactory operating results across production areas. This study aims to identify which lean tools allow companies to obtain benefits/gains quickly. This outcome is the main contribution of this study to the scientific community and to companies. A Quick Win means a rapid improvement in a short period of time. As such, lean tools that provide Quick Wins also contribute to economic development. Due to the restricted time period imposed by the main purpose of this study, statistical analysis of the results was unfeasiblept_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.doi10.3390/systems8040055pt_PT
dc.identifier.urihttp://hdl.handle.net/10400.22/18545
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherMDPIpt_PT
dc.relation.publisherversionhttps://www.mdpi.com/2079-8954/8/4/55pt_PT
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/pt_PT
dc.subjectLLpt_PT
dc.subjectKPIpt_PT
dc.subjectDaily Kaizenpt_PT
dc.subjectVisual managementpt_PT
dc.subjectPDCApt_PT
dc.subject5Spt_PT
dc.titleA Rapid Improvement Process through “Quick-Win” Lean Tools: A Case Studypt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.issue4pt_PT
oaire.citation.startPage55pt_PT
oaire.citation.titleSystemspt_PT
oaire.citation.volume8pt_PT
person.familyNameSá
person.familyNameSilva
person.familyNamePinto Ferreira
person.givenNameJosé Carlos
person.givenNameFrancisco
person.givenNameLuís
person.identifierR-002-4MY
person.identifier1422904
person.identifier.ciencia-idC91E-F5C8-46C7
person.identifier.ciencia-idB81C-4758-2D59
person.identifier.ciencia-id5415-323A-131B
person.identifier.orcid0000-0002-2228-5348
person.identifier.orcid0000-0001-8570-4362
person.identifier.orcid0000-0003-4225-6525
person.identifier.ridR-2566-2016
person.identifier.ridI-5708-2015
person.identifier.ridAEO-3561-2022
person.identifier.scopus-author-id56029853700
person.identifier.scopus-author-id56870827300
person.identifier.scopus-author-id57188755263
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublication341f5538-54a7-4f1e-9a51-a4347b7ad3a0
relation.isAuthorOfPublicationd050c135-4d9d-4fb2-97d1-cac97be3f6b9
relation.isAuthorOfPublication94c4999f-64f8-4259-b1ab-0eac1679241e
relation.isAuthorOfPublication.latestForDiscovery341f5538-54a7-4f1e-9a51-a4347b7ad3a0

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