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DM_FatimaPilar_MMADE_2019 | 5.05 MB | Adobe PDF |
Advisor(s)
Abstract(s)
Scheduling represents a classic combinatorial problem, which has been extensively studied in Operational
Research (OR). These type of problems arise in several economic domains, and in spite of the great
variety of studies present in the literature, few are those that portray problems in the automobile sector,
particularly in the scheduling of car maintenance tasks, and that use real data for their resolution. This
project will portray the case of a Portuguese rm in the automobile sector, in the branch located in
Porto, focusing on the repairs performed at its mechanical section. The process of each vehicle that
arrives at the repair shop starts by the opening of a repair order (RO) form, indicating the necessary
mechanical repairs to be performed. Next the repair shop manager assigns the repair tasks to one of
the eight mechanics available in this repair shop. This study intends to develop a mathematical model
that, using data provided by the rm, would allow to improve the scheduling of the repairs, considering
the mechanics and resources available, the necessary interventions to perform and the execution time
of each one of these interventions. The aim is to reduce the time of inactivity of the vehicles between
interventions, as well as increasing the productivity of the mechanics' work. For this, a Mixed Integer
Linear Programming (MILP) model will be developed, combining linear ordering variables to sequence
the interventions performed in each vehicle, assignment variables and linear variables for start times. The
problem will be formulated and solved using the AMPL modeling language, using the Gurobi solver, to
solve the real instances tested. With the application of the developed model, the vehicles' interventions
scheduling will be performed in a suitable form, reducing both the downtime between the vehicles'
interventions as well as the downtime of mechanics, and therefore improve productivity. The results
show that all the necessary mechanical interventions are correctly schedule and there is a decrease in the
downtimes.
Description
Dissertação de Mestrado em Métodos de Apoio à Decisão Empresarial
Keywords
scheduling mixed integer linear programming Portuguese firm repair shop
Pedagogical Context
Citation
Publisher
Instituto Politécnico do Porto. Escola Superior de Tecnologia e Gestão