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Architecture of a maturity model for information systems in higher education institutions: multiple case study for dimensions identification

2021-08-11Article Open access
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dc.contributor.authorRui Humberto Pereira
dc.contributor.authorPereira, Rui Humberto
dc.contributor.authorjoão vidal de carvalho
dc.contributor.authorVidal de Carvalho, Joao
dc.contributor.authorÁlvaro Rocha
dc.date.accessioned2025-02-06T15:58:01Z
dc.date.available2025-02-06T15:58:01Z
dc.date.issued2021-08-11
dc.description.abstractHigher education institutions (HEIs) are complex and dynamic organizations in terms of information management, forcing their information systems to respond to enormous challenges and threats. In order to evaluate the HEIs’ information systems, we propose the development of a maturity model capable of supporting the role of HEI’s managers, as well as accreditation agencies, in the assessment of the maturity of these systems, thus, promoting continuous improvement. In this paper, we present and discuss our proposal for an architecture of the maturity model being developed. This one is based on a two-dimensional architecture composed of vertical and horizontal dimensions. We selected a multi-case study approach, based on five Portuguese HEIs, and reviewed the literature to identify the dimensions. This case study was supported by interviews with experts from the selected HEI. The results of this research work were both encouraging and promising amongst the interviewed experts, revealing a high level of acceptance of the general model architecture, as well as positive expectations about its usefulness in the future. The development of our maturity model is carried out by following a formal methodology specially designed to support the construction of this type of model.por
dc.identifier.doi10.1007/s10588-021-09342-z
dc.identifier.issn1381-298X
dc.identifier.issn1572-9346
dc.identifier.urihttp://hdl.handle.net/10400.22/29394
dc.language.isoen
dc.peerreviewedyes
dc.publisherSpringer Nature
dc.relation.hasversionhttps://link.springer.com/article/10.1007/s10588-021-09342-z
dc.relation.ispartofComputational and Mathematical Organization Theory
dc.rights.uriN/A
dc.sourceComputational and Mathematical Organization Theory
dc.subjectStages of growth
dc.subjectMaturity models
dc.subjectHigher education institutions
dc.subjectEducation information systems
dc.subjectManagement
dc.titleArchitecture of a maturity model for information systems in higher education institutions: multiple case study for dimensions identification
dc.typeArticle
dspace.entity.typePublication
oaire.citation.endPage541
oaire.citation.startPage526
oaire.citation.titleComputational and mathematical organization theory
oaire.citation.volume29
oaire.versionhttp://purl.org/coar/version/c_970fb48d4fbd8a85
person.familyNamePereira
person.familyNameVidal de Carvalho
person.givenNameRui Humberto
person.givenNameJoao
person.identifier.ciencia-idB911-13AA-6E61
person.identifier.ciencia-idBE19-2578-8EDF
person.identifier.orcid0000-0002-9780-3912
person.identifier.orcid0000-0001-9727-0557
person.identifier.ridE-7918-2011
person.identifier.ridM-3839-2017
person.identifier.scopus-author-id55421047200
person.identifier.scopus-author-id55851941066
relation.isAuthorOfPublication67e6b4e7-b3aa-4490-b1af-f94189deb320
relation.isAuthorOfPublication91e2ae15-5f3b-43f9-b30b-97a848e039ee
relation.isAuthorOfPublication.latestForDiscovery67e6b4e7-b3aa-4490-b1af-f94189deb320

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