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Abstract(s)
Na dinâmica das organizações, a Gestão de Projetos surge como disciplina essencial para o aumento do desempenho e da competitividade no setor de atividade das mesmas. Dentro das abordagens existentes, a gestão ágil de projetos tem ganho notoriedade, por constituir uma metodologia flexível comparativamente às metodologias preditivas. Este tipo de abordagens tem sido alvo de aplicação por parte de organizações do setor das tecnologias de informação e comunicação devido à elevada competitividade e inovação que caracteriza o setor. No entanto, a incorreta aplicação da metodologia pode ter efeitos contrários, levando à necessidade de avaliação da maturidade na implementação de metodologias através de modelos como
Organizational Project Management Maturity Model, Agility Assessment Model, entre outros. A fim de avaliar o nível de maturidade das empresas do setor das tecnologias de informação e comunicação (TIC) e a utilidade que as metodologias e modelos de maturidade assumem na gestão, desenvolveu-se um estudo empírico, que consistiu na adaptação e aplicação de um instrumento de avaliação da maturidade e na realização de entrevistas estruturadas. Concluiu-se que as empresas no global, e mais concretamente as empresas no setor das TIC com gestão de projetos ágeis apresentam um nível médio de maturidade de 3,5 numa escala de 1 a 5. Relativamente à utilidade das metodologias e modelos de maturidade, constatou-se, na organização estudada, a existência de conhecimento sobre metodologias, o reconhecimento da sua importância para a obtenção dos resultados pretendidos de forma eficiente, e o desconhecimento sobre a utilidade dos modelos de maturidade.
In the dynamics of organisations, project management has emerged as an essential discipline for increasing performance and competitiveness in their sector of activity. Among the existing approaches, agile project management has gained notoriety because it is a flexible methodology compared to predictive methodologies. This type of approach has been applied by organisations in the information and communication technology sector due to the high level of competitiveness and innovation that characterises the sector. However, incorrect application of the methodology can have the opposite effect, leading to the need to assess maturity in the implementation of methodologies using models such as the Organisational Project Management Maturity Model, the Agility Assessment Model, among others. To assess the level of maturity of companies in the information and communication technologies (ICT) sector and the usefulness of maturity methodologies and models in management, an empirical study was carried out which consisted of adapting and applying a maturity assessment tool and conducting structured interviews. It was concluded that companies in general, and more specifically companies in the ICT sector with agile project management, have an average maturity level of 3.5 on a scale of 1 to 5. Regarding the usefulness of methodologies and maturity models, the organisation studied showed knowledge of methodologies, recognition of their importance in achieving the desired results efficiently, and lack of knowledge about the usefulness of maturity models.
In the dynamics of organisations, project management has emerged as an essential discipline for increasing performance and competitiveness in their sector of activity. Among the existing approaches, agile project management has gained notoriety because it is a flexible methodology compared to predictive methodologies. This type of approach has been applied by organisations in the information and communication technology sector due to the high level of competitiveness and innovation that characterises the sector. However, incorrect application of the methodology can have the opposite effect, leading to the need to assess maturity in the implementation of methodologies using models such as the Organisational Project Management Maturity Model, the Agility Assessment Model, among others. To assess the level of maturity of companies in the information and communication technologies (ICT) sector and the usefulness of maturity methodologies and models in management, an empirical study was carried out which consisted of adapting and applying a maturity assessment tool and conducting structured interviews. It was concluded that companies in general, and more specifically companies in the ICT sector with agile project management, have an average maturity level of 3.5 on a scale of 1 to 5. Regarding the usefulness of methodologies and maturity models, the organisation studied showed knowledge of methodologies, recognition of their importance in achieving the desired results efficiently, and lack of knowledge about the usefulness of maturity models.
Description
Keywords
Avaliação da maturidade em gestão de projetos Gestão de projetos Metodologias ágeis Modelos de maturidade Scrum Agile methodologies, Maturity assessment Maturity models Project management Project management maturity assessment