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Esta dissertação apresenta o ensaio de implementação e validação, como prova de conceito, da norma
VDA 4994 na cadeia de abastecimento da empresa Leonische Portugal. O estudo foi desenvolvido
com o objetivo de avaliar a viabilidade da aplicação desta norma no processo logístico de receção de
matéria-prima, com especial enfoque numa análise custo-benefício.
A investigação foi motivada pelas dificuldades operacionais enfrentadas pela empresa,
nomeadamente os constrangimentos causados pelas flutuações de encomendas que influenciam carga
de trabalho nas operações de receção. A norma VDA 4994, pertencente ao sistema Global Transport
Label, surge como uma solução para melhorar a rastreabilidade, reduzir tarefas manuais e otimizar
os fluxos logísticos.
A metodologia adotada foi a investigação-ação, permitindo uma abordagem prática e colaborativa
em ambiente real, utilizando um fornecedor piloto representativo da cadeia de abastecimento da LP.
Foram recolhidos dados quantitativos e qualitativos, como medições cronometradas e análise
financeira detalhada, comparando o processo atual com o processo reformulado após o ensaio da
implementação da norma.
Os resultados demonstram uma redução de 82% nos custos operacionais e uma diminuição de 59%
no tempo de execução das tarefas. A eliminação de etapas como a impressão e aplicação de etiquetas
contribuiu significativamente para a simplificação do processo. A norma revelou-se eficaz na
melhoria da eficiência e na redução da complexidade operacional.
Estes resultados confirmam a viabilidade da aplicação da VDA 4994 na Leonische Portugal,
respondendo positivamente à questão de investigação e cumprindo os objetivos definidos. Apesar
das limitações técnicas identificadas, foram propostas soluções concretas que poderão ser exploradas
em trabalhos futuros, reforçando o potencial da norma como ferramenta estratégica na gestão da
cadeia de abastecimento.
This dissertation presents the implementation and validation trial, as a proof of concept, of the VDA 4994 standard within the supply chain of the company Leonische Portugal. The study was developed with the aim of assessing the feasibility of applying this standard to the logistics process of raw material reception, with a particular focus on a cost-benefit analysis. The research was motivated by operational difficulties faced by the company, namely the constraints caused by order fluctuations that affect workload in reception operations. The VDA 4994 standard, part of the Global Transport Label system, emerges as a solution to improve traceability, reduce manual tasks, and optimize logistics flows. The methodology adopted was Action Research, allowing for a practical and collaborative approach in a real environment, using a pilot supplier representative of LP’s supply chain. Quantitative and qualitative data were collected, including time measurements and detailed financial analysis, comparing the current process with the reformulated process after the implementation trial of the standard. The results show an 82% reduction in operational costs and a 59% decrease in task execution time. The elimination of steps such as label printing and application significantly contributed to process simplification. The standard proved effective in improving efficiency and reducing operational complexity. These results confirm the feasibility of applying VDA 4994 at Leonische Portugal, positively answering the research question and fulfilling the defined objectives. Despite the technical limitations identified, concrete solutions were proposed that may be explored in future work, reinforcing the potential of the standard as a strategic tool in supply chain management.
This dissertation presents the implementation and validation trial, as a proof of concept, of the VDA 4994 standard within the supply chain of the company Leonische Portugal. The study was developed with the aim of assessing the feasibility of applying this standard to the logistics process of raw material reception, with a particular focus on a cost-benefit analysis. The research was motivated by operational difficulties faced by the company, namely the constraints caused by order fluctuations that affect workload in reception operations. The VDA 4994 standard, part of the Global Transport Label system, emerges as a solution to improve traceability, reduce manual tasks, and optimize logistics flows. The methodology adopted was Action Research, allowing for a practical and collaborative approach in a real environment, using a pilot supplier representative of LP’s supply chain. Quantitative and qualitative data were collected, including time measurements and detailed financial analysis, comparing the current process with the reformulated process after the implementation trial of the standard. The results show an 82% reduction in operational costs and a 59% decrease in task execution time. The elimination of steps such as label printing and application significantly contributed to process simplification. The standard proved effective in improving efficiency and reducing operational complexity. These results confirm the feasibility of applying VDA 4994 at Leonische Portugal, positively answering the research question and fulfilling the defined objectives. Despite the technical limitations identified, concrete solutions were proposed that may be explored in future work, reinforcing the potential of the standard as a strategic tool in supply chain management.
Descrição
Palavras-chave
Etiquetagem VDA 4994 Entrada de matéria-prima Digitalização Intercâmbio eletrónico de dados Labeling Raw material reception Scanning Electronic data interchange
