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Abstract(s)
Este estudo explora as perceções da Indústria 4.0 (I4.0) entre as empresas portuguesas,
focando-se nos seus benefícios, desafios e fatores críticos de sucesso (FCS). Usando uma
abordagem de métodos mistos que envolveu um questionário em escala Likert para dados
quantitativos e perguntas abertas para dados qualitativos, a pesquisa reuniu dados abrangentes
dos entrevistados sobre suas experiências e opiniões sobre o I4.0. O estudo teve como objetivo
investigar os benefícios operacionais, estratégicos e financeiros da I4.0, compreender os
desafios enfrentados durante a sua implementação e identificar fatores de sucesso essenciais
para alcançar uma adoção bem-sucedida.
Os resultados da pesquisa indicam que os entrevistados têm uma visão positiva da I4.0,
particularmente em termos de taxa de inovação, eficiência e rentabilidade, com mais de 90% a
concordar com esses benefícios. No entanto, são também salientados desafios significativos,
como os elevados custos de investimento e a necessidade de mais conhecimentos e formação.
Os dados também revelam um forte consenso sobre FCS, incluindo o envolvimento da alta
administração, a participação dos funcionários, a digitalização e, mais importante, o
alinhamento com a estratégia organizacional. Este alinhamento proporciona um quadro
tranquilizador para o êxito da adoção da I4.0.
A investigação demonstra uma tendência sólida na perceção da I4.0, com visões consistentes
em diferentes níveis de educação, tamanhos de empresas e setores da indústria. O estudo não
encontrou diferenças significativas na forma como várias empresas percebem os benefícios e
desafios do I4.0, sugerindo uma convergência nas atitudes em relação à digitalização. Esta
aceitação universal sublinha a importância de uma abordagem equilibrada que integre os
avanços tecnológicos com práticas de gestão eficazes e capital humano para uma
implementação bem-sucedida da I4.0. O estudo fornece informações valiosas sobre as
perceções da I4.0 entre as empresas portuguesas, destacando a visão globalmente positiva dos
seus benefícios e os desafios significativos enfrentados durante a implementação. A
identificação de fatores críticos de sucesso é particularmente útil para organizações que
procuram adotar a I4.0. Sugere-se a investigação futura para continuar a explorar estes
desafios, as diferenças sectoriais específicas e as estratégias práticas de implementação. Além
disso, sugere-se uma investigação mais aprofundada sobre a diversidade regional e educacional
nas perceções da I4.0.
This study explores the perceptions of Industry 4.0 (I4.0) among Portuguese companies, focusing on its benefits, challenges and critical success factors (CSFs). Using a mixed-methods approach that involved a Likert-scale questionnaire for quantitative data and open-ended questions for qualitative data, the survey gathered comprehensive data from respondents about their experiences and opinions about I4.0. The study aimed to investigate the operational, strategic, and financial benefits of I4.0, understand the challenges faced during its implementation, and identify key success factors to achieve successful adoption. The survey results indicate that respondents have a positive view of I4.0, particularly in terms of innovation rate, efficiency and profitability, with more than 90% agreeing with these benefits. However, significant challenges are also highlighted, such as high investment costs and the need for more knowledge and training. The data also reveals a strong consensus on CSF, including senior management engagement, employee participation, digitalization, and most importantly, alignment with organizational strategy. This alignment provides a reassuring framework for the successful adoption of I4.0. Research shows a solid trend in the perception of I4.0, with consistent views across different levels of education, company sizes and industry sectors. The study found no significant differences in how various companies perceive the benefits and challenges of I4.0, suggesting a convergence in attitudes towards digitalization. This universal acceptance underlines the importance of a balanced approach that integrates technological advances with effective management practices and human capital for a successful implementation of I4.0. The study provides valuable insights into perceptions of I4.0 among Portuguese companies, highlighting the overall positive view of its benefits and the significant challenges faced during implementation. Identifying critical success factors is particularly useful for organizations looking to adopt I4.0. Future research is suggested to further explore these challenges, sectorspecific differences and practical implementation strategies. In addition, further research on regional and educational diversity in I4.0 perceptions is suggested.
This study explores the perceptions of Industry 4.0 (I4.0) among Portuguese companies, focusing on its benefits, challenges and critical success factors (CSFs). Using a mixed-methods approach that involved a Likert-scale questionnaire for quantitative data and open-ended questions for qualitative data, the survey gathered comprehensive data from respondents about their experiences and opinions about I4.0. The study aimed to investigate the operational, strategic, and financial benefits of I4.0, understand the challenges faced during its implementation, and identify key success factors to achieve successful adoption. The survey results indicate that respondents have a positive view of I4.0, particularly in terms of innovation rate, efficiency and profitability, with more than 90% agreeing with these benefits. However, significant challenges are also highlighted, such as high investment costs and the need for more knowledge and training. The data also reveals a strong consensus on CSF, including senior management engagement, employee participation, digitalization, and most importantly, alignment with organizational strategy. This alignment provides a reassuring framework for the successful adoption of I4.0. Research shows a solid trend in the perception of I4.0, with consistent views across different levels of education, company sizes and industry sectors. The study found no significant differences in how various companies perceive the benefits and challenges of I4.0, suggesting a convergence in attitudes towards digitalization. This universal acceptance underlines the importance of a balanced approach that integrates technological advances with effective management practices and human capital for a successful implementation of I4.0. The study provides valuable insights into perceptions of I4.0 among Portuguese companies, highlighting the overall positive view of its benefits and the significant challenges faced during implementation. Identifying critical success factors is particularly useful for organizations looking to adopt I4.0. Future research is suggested to further explore these challenges, sectorspecific differences and practical implementation strategies. In addition, further research on regional and educational diversity in I4.0 perceptions is suggested.
Description
Keywords
Industry 4.0 Perceptions Benefits Challenges Critical success factors Indústria 4.0 Benefícios Desafios Fatores críticos de sucesso Perceções