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Role of intercultural mediation in problem solving in a transatlantic network

2021-07Journal article Open access
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dc.contributor.authorRibeiro, Sandra
dc.contributor.authorNoronha Cunha, Suzana
dc.contributor.authorMoreira Silva, Manuel
dc.contributor.authorBigotte Chorão, Graça
dc.date.accessioned2021-07-12T07:16:25Z
dc.date.available2021-07-12T07:16:25Z
dc.date.issued2021-07
dc.descriptionProceedings of AELFE-TAPP 2021 (19th AELFE Conference, 2nd TAPP Conference). Vilanova i la Geltrú (Barcelona), 7-9 July 2021pt_PT
dc.description.abstractWorking in a multidisciplinary collaborative project through virtual exchange encompasses many advantages as well as some disadvantages. One of the many problems that might occur in virtual cooperation settings was identified as cultural mismatches, listed by Chase, Macfadyen, Reeder, and Roche (2002) into nine categories. Some of these mismatches were found during the Trans-Atlantic Pacific Project1 (TAPP), a collaborative and active learning bidirectional platform, where students from Portuguese and North American universities have been cooperating for several years to enhance their technical and linguistic competences whilst developing intercultural skills. By bringing together future Translators and Technical Writers into a multicultural simulated setting, students are given the opportunity to learn from each other and interact via technology-mediated communication. Yet, this endeavour revealed to be extremely demanding mostly due to cultural misunderstandings that occurred during virtual communication exchanges. Accordingly, a cultural mediation intervention plan was developed and implemented by the authors as a strategy to overcome these problems and strengthen virtual teamwork interaction. This plan was designed to raise cultural awareness of the self and the other and was divided into 4 separate phases: 1) the cultural awareness initial stage, followed by 2) peer-to-peer exchange of the pre-learning questionnaires, 3) the completion of the Cultural Self-Awareness Questionnaire, concluding with 4) the analysis of the results and discussion in class. This study addresses the Cultural Self-Awareness Questionnaire. The results and outcomes of this questionnaire are analysed and discussed and new avenues for research will be presented and proposed.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.urihttp://hdl.handle.net/10400.22/18116
dc.language.isoengpt_PT
dc.publisherUniversitat Politècnica de Catalunyapt_PT
dc.relation.publisherversionhttps://upcommons.upc.edu/bitstream/handle/2117/348617/AELFE_TAPP%20Chorao.pdf?sequence=1pt_PT
dc.subjectIntercultural self-awarenesspt_PT
dc.subjectCommunicationpt_PT
dc.subjectMediationpt_PT
dc.subjectTAPP projectpt_PT
dc.titleRole of intercultural mediation in problem solving in a transatlantic networkpt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.conferencePlaceBarcelonapt_PT
oaire.citation.titleMultilingual academic and professional communication in a networked worldpt_PT
person.familyNameMarques Ribeiro
person.familyNameNoronha Cunha
person.familyNameSilva
person.familyNameBigotte Chorão
person.givenNameSandra Patrícia
person.givenNameSuzana
person.givenNameManuel
person.givenNameGraça
person.identifier2024463
person.identifier2295553
person.identifier.ciencia-idA719-BEC8-24C2
person.identifier.ciencia-idFB18-8263-3F87
person.identifier.ciencia-id7619-C207-CDB4
person.identifier.ciencia-id5712-B9A4-6D32
person.identifier.orcid0000-0002-6767-0151
person.identifier.orcid0000-0002-0178-9053
person.identifier.orcid0000-0002-5966-4229
person.identifier.orcid0000-0003-1966-503X
person.identifier.ridR-9753-2016
person.identifier.ridM-1971-2017
person.identifier.scopus-author-id36146116700
person.identifier.scopus-author-id56661892900
person.identifier.scopus-author-id7403410875
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
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relation.isAuthorOfPublication291ae0f9-9f1c-4f9d-937a-7316583e0095
relation.isAuthorOfPublication7fea1d68-a6fd-4f32-bd8a-fdc11630889f
relation.isAuthorOfPublication93e3a7fc-8636-44ad-a627-146f5f3e4220
relation.isAuthorOfPublication.latestForDiscovery7fea1d68-a6fd-4f32-bd8a-fdc11630889f

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