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Evaluating the quality and the success of online courses

dc.contributor.authorPeres, Paula
dc.contributor.authorMesquita, Anabela
dc.date.accessioned2014-11-04T16:47:48Z
dc.date.available2014-11-04T16:47:48Z
dc.date.issued2014
dc.description.abstractMeasuring the quality of a b-learning environment is critical to determine the success of a b-learning course. There are a lot of materials related to the quality process, namely different approaches and perspectives but none of them is specific of the product of a b-learning context. In this paper we identify the indicators that should be analyzed in order to determine the quality of a b-learning course, since its success reflect not only the student’s perception, but also what should be taken into account. B-Learning environments are relatively new and combine educational characteristics with technological elements that support the learning process and the training delivery. Our main objective is to know what a high quality b-learning environment is in students’’ perception and what are the main quality dimensions of these courses, in the perspective of the products and services offered. After a literature review concerning the quality process and in particular the b-learning quality field, a structure that provides the main elements that should be evaluated by students when we are measuring the quality and the success of b-learning product/services was created. The structure obtained was applied to a case study of the Polytechnic Institute of Oporto. Results presented will help institutions to deliver services with more quality and improve their long-term competitiveness.por
dc.identifier.urihttp://hdl.handle.net/10400.22/5169
dc.language.isoengpor
dc.subjectE-learningpor
dc.subjectPersonal learning environmentpor
dc.subjectB-learningpor
dc.subjectQuality measurepor
dc.subjectCase studypor
dc.titleEvaluating the quality and the success of online coursespor
dc.typejournal article
dspace.entity.typePublication
oaire.citation.conferencePlaceCracowpor
oaire.citation.titleEADTU Conference. The Open and Flexible Higher Education Conference. New Technologies and the Future of Teaching and Learningpor
person.familyNamePeres
person.familyNameMesquita
person.givenNamePaula
person.givenNameAnabela
person.identifier.orcid0000-0003-4964-5929
person.identifier.orcid0000-0001-8564-4582
person.identifier.ridB-3353-2008
person.identifier.scopus-author-id49864095600
person.identifier.scopus-author-id55441402600
rcaap.rightsopenAccesspor
rcaap.typearticlepor
relation.isAuthorOfPublication9272c01d-5686-4562-a146-3b719f05a9d5
relation.isAuthorOfPublicatione9b9ffdc-2725-42df-aa7f-baf30c68fc5c
relation.isAuthorOfPublication.latestForDiscoverye9b9ffdc-2725-42df-aa7f-baf30c68fc5c

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