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Advisor(s)
Abstract(s)
This paper describes how Information Professional manages information during a
content curation process through WhatsApp Business (WB) to ensure that information
transmitted, individually or in groups, is current, true and verifiable. Such an approach is
justified by the great importance that information currently assumes, the increasingly
common practice of information exchange through dialogues, online, by peers or groups and
the danger that false and / or wrong information may cause to individuals and / or groups.
The Information Professional, as a group curator at WB, is in touch with new challenges and
opportunities. Among these challenges, it is possible to cite issues related to the information
life cycle, especially regarding its verifiability and obsolescence. With respect to
opportunities, the Information Professional will be the information facilitator as an important
asset capable of enriching the lives of individuals or groups. The purpose of this paper is to
address various aspects of this curation process, taking advantage of a real case of curating
information about Portugal for individuals interested in the country. In this work it was
possible to verify that the curation process can be facilitated with the knowledge and
application of several free technologies, available online, which help in the verifiability and
timeliness of the transmitted information, as well as the WB tools themselves.
Description
Keywords
Professional Information Online Content Curation WhatsApp Business Online Information Obsolescence Fake news
Citation
Publisher
Information Literacy Association