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- Towards an encompassing maturity model for the management of higher education institutionsPublication . Pereira, Rui Humberto; Pereira, Rui Humberto; João Vidal de Carvalho; Vidal de Carvalho, Joao; Álvaro RochaMaturity models (MM) have been adopted in organisations from different sectors of activity, as guides and references for Information Systems (IS) management. In the educational field, these models have also been used to deal with the enormous complexity and demand of IS management. This paper presents a research project that aims to develop a new MM for Higher Education Institutions (HEI) that helps them to address those problems, as a useful tool for the management of their IS (and institutions as well). Thus, the MM in this area are identified, as well as the characteristics and gaps that they present, justifying the need and the opportunity for a new and comprehensive MM. Finally, we discuss the methodology for the development of MM that will be adopted for the design of the new model (called HEIMM) and the underlying reasons for its choice. At the moment, we are developing the HEIMM.
- DIMENSIONS OF A MATURITY MODEL FOR INFORMATION SYSTEMS IN HIGHER EDUCATION INSTITUTIONSPublication . Rui Humberto Pereira; Pereira, Rui Humberto; João Vidal de Carvalho; Vidal de Carvalho, Joao; Álvaro RochaThe complexity of the information systems (IS) in the higher education institutions (HEI) has been continuously increasing during the last decades. Thus, managers need tools to evaluate the maturity of their IS, in order to continuously improve them. Additionally, the accreditation processes and rankings may also include organisational aspects in their criteria, in which the maturity models may be a useful tool. However, the existing literature is scarce on validated maturity models focused on the comprehensive management of complex HEI information systems. In previous papers, we came to the conclusion of the need and opportunity to propose a new maturity model to evaluate the IS of HEI, as well as the methodology to follow in the development of such model. In the present paper, we discuss our proposal for the architecture of the new model, synthetizing the state of the model that we intend to develop. This proposal is based on a two-dimensional approach, composed by vertical and horizontal dimensions of information. We believe that our approach, can mitigate the implications of the complexly issues of HEI on the maturity model to be developed. This proposal it the result of a multicase study, in which we identified the dimensions to consider in the model. In the further steps of our work, we will validate each of one of these dimensions and define the set of characteristics for each stage of maturity. Keywords: Stages of Growth, Maturity Models, Higher Education Institutions, Education Information Systems, Management.