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- KPI for Managing and Controlling a Demand Response System: A Testing Framework for End UsersPublication . São José, Débora de; Faria, Pedro; Silva, Cátia; Vale, ZitaConsidering the increase of distributed generation and the complexity in power electricity management, demand response programs can be a way to reduce stress and strengthen power grids. However, as demand response involves end users changing their consumption patterns and adapting to on time different scenarios, some decision-making support tools are necessary. The present paper proposes and tests an energy management and controlling framework to assist electricity end users in decision making in a demand response scenario while using a set of key performance indicators. The tool was tested using a group of 20 end users and showed a consistent result throughout all the elements in the consumers group, total consumption presented a small decrease due to reduce of comfort, especially during weekdays.