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- Knowledge based community management in the construction industryPublication . Moreira Silva, Manuel; Lucas Soares, António; Simões, Dora; Costa, RuteBuilding and construction companies have to continuously renew their working habits in order to face an increasing competitive environment where flexibility and adaptability to change are the obliged route to success. As Ceton (2000) states, the increasingly widespread use of computers only serves, as it is generally recognized, to highlight the fragmented way that building projects are commenced, designs created and realized, construction carried through to completion, and buildings maintained, renovated, and ultimately demolished. All too often lost information and miscommunication complicate these operations.
- Integrating semantic resources to support SME knowledge communitiesPublication . Moreira Silva, Manuel; Lucas Soares, António; Simões, DoraThe development of ontologies to unify and to put into context the different concepts and terms of the sometimes rather traditional and locally coloured construction industry domains is a necessary step to avoid misinterpretations and inefficient communication. The KNOW-CONSTRUCT project, as an approach to this task, decided to re-use, as far as possible, existing ontologies, classification systems and other semantic resources in order to develop a system for the integration, management and reuse of the area specific knowledge via a common knowledge base in order to consolidate and provide access to integrated knowledge, making community emergent knowledge a significant added value.
- Supporting the emergence of knowledge communities in industrial association groups in the construction sectorPublication . Lucas Soares, António; Ferreira, Hugo; Moreira Silva, Manuel; Simões, Doraassociation group in the construction sector. This system is a result of the Know-Construct project which aimed at providing association sponsored SME communities of the construction sector with a sophisticated information management platform and community building tools for knowledge sharing and customer support. The paper begins by characterizing the so-called construction industry knowledge community (CIK). The generic architecture of the supporting system (Knowledge Community Support - KCS and Customer Needs Management - CNM) is described, in terms of information and knowledge management, community building facilities and semantic resources management. The Know-Construct project decided to re-use, as far as possible, existing ontologies, classification systems and other semantic resources to develop a system for the integration, management and reuse of the area specific knowledge. Part of the paper describes the approach followed, as well the lessons learned. The final part of the paper depicts the approach to the actual introduction of the system in the community.
- Understanding users’ response to ontology based systems in the context of an enterprise sponsored virtual communityPublication . Pereira, Carla; Moreira Silva, Manuel; Castro Fernandes, Joana; Lucas Soares, AntónioThis paper aims at presenting the preliminary results of a research work that seeks to understand the users' response to semantic based technologies, in the context o/, enterprise sponsored virtual communities. The research follows a qualitative methodolog}' based on an action research approach. It particlllar~v focuses on the socio-cognitive processes that underlie usel:~' learning and acquisition methods when training and interacting with a new knowledge management approach based on semantically enabled technologies in a collaborative, and sometimes virtual. learning/working environment. The outcomes of this research are expected to provide an assessment frameworkfor a deeper level understanding of the cognition process in what concerns the evolution of individual~~ knowledge. opinions. beliefs. and thoughts abuut untology based systems.