Percorrer por autor "Pinheiro, Sofia"
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- Designing human-robot collaboration (HRC) workspaces in industrial settings: A systematic literature reviewPublication . Simões, Ana Correia; Pinto, Ana; Santos, Joana; Pinheiro, Sofia; Romero, DavidIn the pursuit of increasing efficiency, productivity and flexibility at production lines and their corresponding workstations, manufacturing companies have started to heavily invest in “collaborative workspaces” where close interaction between humans and robots promises to lead to these goals that neither can achieve on their own. Therefore, it is necessary to know the contributions, recommendations and guidelines that literature presents in terms of designing a manufacturing workplace where humans and cobots interact with each other to accomplish the defined objectives. These aspects need to be explored in an integrated and multidisciplinary way to maximize human involvement in the decision chain and to promote wellbeing and quality of work. This paper presents a systematic literature review on designing human-robot collaboration (HRC) workspaces for humans and robots in industrial settings. The study involved 252 articles in international journals and conferences proceedings published till 2019. A detailed selection process led to including 65 articles to further analysis. A framework that represents the complexity levels of the influencing factors presented in human-robot interaction (HRI) contexts was developed for the content analysis. Based on this framework the guidelines and recommendations of the analysed articles are presented in three categories: Category 1 – the first level of complexity, which considers only one specific influencing factor in the HRI. This category was split into two: human operator, and technology; Category 2 – the second level of complexity, includes recommendations and guidelines related to human-robot team’s performance, and thus several influencing factors are present in the HRI; and, finally, Category 3 – the third level of complexity, where recommendations and guidelines for more complex and holistic approaches in the HRI are presented. The literature offers contributions from several knowledge areas capable to design safe, ergonomic, sustainable, and healthy human-centred workplaces where not only technical but also social and psychophysical aspects of collaboration are considered.
- Digital workplace competencies and their outcomes: A systematic literature reviewPublication . Pinheiro, Sofia; Pinto, Ana; Simões, Ana Correia; Ferraz, Mariana; Domingues, Ana Raquel; Santos, Joana; Ferraz, MarianaThe rapid digital transformation of work environments has heightened the need to understand not only which competencies are essential but also how they influence workplace outcomes. This study presents a systematic literature review (SLR) of 46 peer-reviewed articles published between 2018 and 2023, following the PRISMA methodology across Scopus, Web of Science, and ERIC databases. This review has two objectives: (1) to synthesize how digital competencies are conceptualized and developed in workplace contexts, and (2) to analyze the measurable outcomes associated with their acquisition. Competencies were categorized using the DigComp 2.2 and the European Key Competence Framework for Lifelong Learning, capturing both digital competencies (e.g., communication, collaboration, problem-solving, data literacy) and transversal skills (e.g., STEM, personal, social, and learning). The findings highlight strong associations between competencies and outcomes such as innovation, performance, engagement, and well-being, while also noting risks like job loss, digital fatigue, and peer-to-peer friction. The review underscores the multidimensional and evolving nature of digital workplace competencies, identifies underexplored areas such as AI literacy, ethical awareness, and virtual teamwork, and provides insights for organizational training, policy design, and curriculum development. Future research should establish hierarchical models of competence influence on work performance and broaden the evidence base through interdisciplinary and cross-sectoral perspectives.