Browsing by Author "Fuccio, Nicole"
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- Digital Project management in a multicultural environment: the experience at trasnperfectPublication . Fuccio, Nicole; Lamas, Marco Aurélio RibeiroThe following report is carried out as the final work of the master’s degree in Intercultural Studies for Business at the Porto Accounting and Business School (ISCAP), part of the Polytechnic Institute of Porto. It aims to present a detailed reflection and analysis of my 6-month curricular internship which took place in the Netherlands between January 11th and June 30th 2021 at TransPerfect, an international family of companies offering a wide variety of language services and technology solutions to help global businesses operate worldwide marketplace. As pillars of this company, intercultural communication, and cross-cultural management, as well as their relevance and impact in today's business world, are outlined. The report’s focus will then shift to an overview of the language service industry and an elaborate characterization of the host company. From this perspective, I analysed my role as an intern in a digital project management team that allowed me to confirm the theoretical framework of my research: intercultural competence and an efficient cross-cultural management are the key for the success of an international business, especially in the language service industry.