| Name: | Description: | Size: | Format: | |
|---|---|---|---|---|
| DM_TiagoLopes_MEI_2015 | 5.88 MB | Adobe PDF |
Authors
Advisor(s)
Abstract(s)
O escalonamento de pessoal é um problema muito estudado, tanto pela
comunidade científica, como pelos gestores e responsáveis pelos recursos
humanos das empresas. O impacto financeiro das decisões tomadas, o bemestar
dos colaboradores, ou conceitos mais subjetivos como “justiça” e
“equilíbrio”, acabam por transformar este caso em muito mais do que um
simples problema rotineiro. Quando se fala em escalonamento de pessoal
médico, dificuldades adicionais são encontradas, como a continuidade do
trabalho (24 horas por dia, 7 dias por semana), ou a qualidade de serviço que
tem de ser assegurada. O trabalho apresentado neste documento teve como
ponto de partida as regras definidas no INRC – Second International Nurse
Rostering Competition – mas sempre com a visão de criar as bases necessárias
para o futuro desenvolvimento de um produto genérico de escalonamento
automático e otimizado de pessoal.
Personnel scheduling problems are widely studied both by the scientific community and by the human resource managers of the companies. The financial impact of the decisions, the welfare of the employees, or more subjective concepts like "fairness" and "balance", turn this case into something more than just a routine problem. When it comes to medical personnel scheduling, additional difficulties can be found, such as uninterrupted work (24 hours per day, 7 days per week), or the quality of service that has to be ensured. The work presented in this paper was based on the rules defined in INRC - Second International Nurse Rostering Competition - but always with the vision of creating the necessary basis for the future development of an automatic and optimized generic personnel scheduling software.
Personnel scheduling problems are widely studied both by the scientific community and by the human resource managers of the companies. The financial impact of the decisions, the welfare of the employees, or more subjective concepts like "fairness" and "balance", turn this case into something more than just a routine problem. When it comes to medical personnel scheduling, additional difficulties can be found, such as uninterrupted work (24 hours per day, 7 days per week), or the quality of service that has to be ensured. The work presented in this paper was based on the rules defined in INRC - Second International Nurse Rostering Competition - but always with the vision of creating the necessary basis for the future development of an automatic and optimized generic personnel scheduling software.
Description
Keywords
heurísticas otimização combinatória escalonamento de pessoal algoritmos