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Architecture of a maturity model for information systems in higher education institutions: multiple case study for dimensions identification

dc.contributor.authorPereira, Rui Humberto
dc.contributor.authorVidal De Carvalho, Joao
dc.contributor.authorRocha, Álvaro
dc.date.accessioned2022-07-25T13:16:54Z
dc.date.available2022-07-25T13:16:54Z
dc.date.issued2021
dc.description.abstractHigher education institutions (HEIs) are complex and dynamic organizations in terms of information management, forcing their information systems to respond to enormous challenges and threats. In order to evaluate the HEIs’ information systems, we propose the development of a maturity model capable of supporting the role of HEI’s managers, as well as accreditation agencies, in the assessment of the maturity of these systems, thus, promoting continuous improvement. In this paper, we present and discuss our proposal for an architecture of the maturity model being developed. This one is based on a two-dimensional architecture composed of vertical and horizontal dimensions. We selected a multi-case study approach, based on five Portuguese HEIs, and reviewed the literature to identify the dimensions. This case study was supported by interviews with experts from the selected HEI. The results of this research work were both encouraging and promising amongst the interviewed experts, revealing a high level of acceptance of the general model architecture, as well as positive expectations about its usefulness in the future. The development of our maturity model is carried out by following a formal methodology specially designed to support the construction of this type of model.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.doi10.1007/s10588-021-09342-zpt_PT
dc.identifier.urihttp://hdl.handle.net/10400.22/20709
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherSpringerpt_PT
dc.relation.publisherversionhttps://link.springer.com/article/10.1007/s10588-021-09342-zpt_PT
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/pt_PT
dc.subjectStages of growthpt_PT
dc.subjectMaturity modelspt_PT
dc.subjectHigher education institutionspt_PT
dc.subjectEducation information systemspt_PT
dc.subjectManagementpt_PT
dc.titleArchitecture of a maturity model for information systems in higher education institutions: multiple case study for dimensions identificationpt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.titleComputational and Mathematical Organization Theorypt_PT
person.familyNamePereira
person.familyNameVidal de Carvalho
person.givenNameRui Humberto
person.givenNameJoao
person.identifier.ciencia-idB911-13AA-6E61
person.identifier.ciencia-idBE19-2578-8EDF
person.identifier.orcid0000-0002-9780-3912
person.identifier.orcid0000-0001-9727-0557
person.identifier.ridE-7918-2011
person.identifier.ridM-3839-2017
person.identifier.scopus-author-id55421047200
person.identifier.scopus-author-id55851941066
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublication67e6b4e7-b3aa-4490-b1af-f94189deb320
relation.isAuthorOfPublication91e2ae15-5f3b-43f9-b30b-97a848e039ee
relation.isAuthorOfPublication.latestForDiscovery67e6b4e7-b3aa-4490-b1af-f94189deb320

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